Manager, Quality Management

SingHealth Polyclinics; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SingHealth Polyclinics is seeking a Quality and Safety professional to plan, implement and evaluate programmes that safeguard patient care. Reporting to the Assistant Director, Quality Management, you will coordinate quality assurance initiatives, collaborate with committees and stakeholders, and provide administrative support for governance and improvement efforts.

The role requires a Bachelor’s degree, strong English communication, and a keen interest in learning and professional growth within

Qualifications

• Bachelor's Degree in any discipline.
• Strong verbal and written English skills; other languages an advantage.
• Good interpersonal skills and resourceful team player.
• Strong interest in learning and professional growth.
• Strong knowledge and experience in quality improvement and value-based healthcare.
• Relevant experience in healthcare or quality-related field preferred.

Responsibilities

• Plan, organise and implement programmes, projects, and activities relating to Quality and Safety at SHP.
• Plan, organise, co-ordinate, support, and participate in Quality Assurance and Improvement initiatives.
• Represent the department in committees, workgroups, and meetings, liaise with internal and external parties on initiatives relating to Quality and Safety.
• Provide administrative support for Clinical Governance and other programmes in the SHP Quality Management Framework.
• Perform other duties as assigned.

Skills

Quality management

Quality improvement

Stakeholder liaison

Team player

Education

Bachelor's Degree in any discipline

Job description

SingHealth Polyclinics, a leader in family medicine, provides seamless, patient-centred and preventive healthcare that is affordable and accessible to all.

SingHealth Polyclinics' network of polyclinics provides primary healthcare services to the community. It plays an integral role in promoting a healthy lifestyle within the community and empowering families with the knowledge of common health issues, care and treatment options.

SingHealth Polyclinics is a member of Singapore Health Services (SingHealth) - a public healthcare cluster which also manages three hospitals and five specialty centres.

You will report to the Assistant Director, Quality Management in ensuring that Quality and Safety related activities and processes are developed, implemented and evaluated, in support of the department's key objectives in ensuring the Quality and Safety of patient care in SingHealth Polyclinics (SHP).

Your responsibilities include:

• Plan, organise and implement programmes, projects, and activities relating to Quality and Safety at SHP
• Plan, organise, co-ordinate, support, and participate in Quality Assurance and Improvement initiatives
• Represent the department in committees, workgroups, and meetings, and liaise with internal and external parties on initiatives relating to Quality and Safety
• Provide administrative support for Clinical Governance and other programmes in the SHP Quality Management Framework
• Perform other duties as assigned

Requirements:

• Bachelor's Degree in any discipline
• Good verbal and written language skills in English are expected, with fluency in other languages an advantage
• Good interpersonal skills and resourceful team player
• Strong interest in learning and professional growth.
• Strong knowledge and experience in areas like quality improvement and appropriate & value-based healthcare.
• Relevant experience in healthcare or quality related field will be preferred.