Assistant Manager, Quality Management

SingHealth Polyclinics; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SingHealth Polyclinics invites a dedicated professional to join the Quality Management team to strengthen patient care quality and safety across SHP.

You will implement programmes and activities, coordinate QA&I initiatives, represent the department in committees, and provide administrative support for Clinical Governance within the SHP Quality Management Framework.

Strong communication, teamwork, and a keen interest in continuous improvement are essential.

Qualifications

• Bachelor's Degree in any discipline.
• Good verbal and written English; fluency in other languages is an advantage.
• Good interpersonal skills and a resourceful team player.
• Strong interest in learning and professional growth.
• Good knowledge and experience in quality improvement.
• Relevant experience in healthcare or quality-related field is an advantage.

Responsibilities

• Implement programmes and activities relating to Quality and Safety at SHP.
• Coordinate, support, and participate in Quality Assurance and Improvement initiatives.
• Represent the department in committees, workgroups, and meetings, and liaise with internal and external parties on initiatives relating to Quality and Safety.
• Provide administrative support for Clinical Governance and other programmes in the SHP Quality Management Framework.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Team player

Quality improvement knowledge

Education

Bachelor's degree

Job description

Company description:

SingHealth Polyclinics, a leader in family medicine, provides seamless, patient-centred and preventive healthcare that is affordable and accessible to all.

SingHealth Polyclinics' network of polyclinics provides primary healthcare services to the community. It plays an integral role in promoting a healthy lifestyle within the community and empowering families with the knowledge of common health issues, care and treatment options.

SingHealth Polyclinics is a member of Singapore Health Services (SingHealth) - a public healthcare cluster which also manages three hospitals and five specialty centres.

Job description:

You will report to the Assistant Director, Quality Management in ensuring that Quality and Safety related activities and processes are developed, implemented and evaluated, in support of the department's key objectives in ensuring the Quality and Safety of patient care in SingHealth Polyclinics (SHP).

Your responsibilities include:

• Implement programmes, projects, and activities relating to Quality and Safety at SHP
• Co-ordinate, support, and participate in Quality Assurance and Improvement initiatives
• Represent the department in committees, workgroups, and meetings, and liaise with internal and external parties on initiatives relating to Quality and Safety
• Provide administrative support for Clinical Governance and other programmes in the SHP Quality Management Framework
• Perform other duties as assigned

Requirements:

• Bachelor's Degree in any discipline
• Good verbal and written language skills in English are expected, with fluency in other languages an advantage
• Good interpersonal skills and resourceful team player
• Strong interest in learning and professional growth.
• Good knowledge and experience in quality improvement.
• Relevant experience in healthcare or quality related field will be an advantage.