Assistant Manager Quality Assurance (Food Manufacturing)

oishi manufacturing pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Oishi Manufacturing Pte Ltd is seeking an Assistant Manager Quality Assurance to support the Head of QA in ensuring quality, food safety, and regulatory compliance across all manufacturing operations. You will drive continuous improvement in product quality and operational performance, working closely with Production, R&D, Supply Chain, and Sales to maintain high standards.

The role requires a degree in Food Science/Technology and at least 5 years in food manufacturing quality, including

Qualifications

• Experience in food manufacturing QA, HACCP, GMP.
• Strong knowledge of FSSC 22000, BRCGS and Halal requirements.
• Excellent leadership, analytical and communication skills.

Responsibilities

• Manage QA and QC teams.
• Maintain and improve Food Safety Management System.
• Ensure compliance with FSSC 22000, BRCGS, HACCP, GMP and SFA regulations.
• Oversee QA activities across manufacturing processes and approve product release.
• Lead audits by customers, certification bodies and regulators.
• Investigate complaints and CAPA with timely closures.
• Monitor QA KPIs and drive continuous improvement.
• Develop and mentor the QA team.

Skills

Quality leadership

Regulatory compliance

Audit coordination

Team management

Education

Degree in Food Science/Technology

Job description

Company Overview

Oishi Manufacturing Pte Ltd, established in 2003, produces and distributes halal-certified ice cream, gelato, premixes and bakery items, and related products from an 18,000 sq. ft. facility. Serving HORECA, QSR, Retail brands, Ship Suppliers, and distributors locally and regionally, it holds FSSC 22000 and BRCGS certifications.

As the Assistant Manager Quality Assurance you are responsible for assisting the Head of Quality Assurance ensuring the Company's Quality Assurance, Food Safety and Regulatory Compliance functions across all manufacturing operations are met. The role ensures compliance with customer requirements, food safety regulations and certification standards while driving continuous improvement in product quality and operational performance.

Key Responsibilities

• Manage the Quality Assurance and Quality Control teams.
• Maintain and continuously improve the Company's Food Safety Management System.
• Ensure compliance with FSSC 22000, BRCGS, HACCP, GMP, MUIS Halal requirements and Singapore Food Agency (SFA) regulations.
• Oversee quality assurance activities across all manufacturing processes and approve product release.
• Lead customer, certification and regulatory audits.
• Investigate customer complaints, non-conformances and food safety incidents, ensuring timely implementation of corrective and preventive actions (CAPA).
• Establish and monitor quality KPIs, analyse trends and drive continuous improvement initiatives.
• Manage supplier quality, product specifications and validation of new products and processes.
• Develop, mentor and train the Quality team while promoting a strong food safety culture across the organisation.
• Work closely with Production, R&D, Supply Chain and Sales to ensure consistent product quality and customer satisfaction.

Qualifications

• Degree in Food Science, Food Technology or a related discipline.
• Minimum 5 years' experience in food manufacturing quality, including at least 5 years in a management role.
• Strong knowledge of FSSC 22000, BRCGS, HACCP, GMP, Halal requirements and food regulatory compliance.
• Excellent leadership, analytical and communication skills.

Key Performance Indicators

• Successful certification and customer audits.
• Customer complaint and non-conformance rates.
• CAPA closure within agreed timelines.
• Food safety and regulatory compliance.
• Product quality and Right First Time (RFT) performance.
• Continuous improvement and quality cost reduction.