Assistant Manager, Project Improvement (Public Healthcare) [HL|AA]

MCI Career Services; Singapore; On-site; SGD 39,000 - 65,000; Full time

Benefits offered by this job

AWS

Variable bonuses

Yearly salary increment

Job summary

MCI Career Services is seeking an Assistant Manager, Project Improvement (Public Healthcare) to lead sprint workshops, partner with hospital leaders, and train staff in lean methods and human-centered practices.

You will act as a change agent, fostering continuous improvement and collaboration with clinical and administrative teams on-site.

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• Strong knowledge of Lean and Value Stream Mapping.
• Experience with Design Thinking and Behavioral Insights.
• Six Sigma Green/Black Belt is a plus.
• At least 2 years facilitating workshops and delivering training.

Responsibilities

• Lead sprints and workshops to advance quality, process improvements, and human-centered experiences.
• Collaborate with Department Heads to drive improvement initiatives on-site.
• Conduct training sessions on lean management and human-centered tools.

Skills

Facilitation

Stakeholder engagement

Training delivery

Lean management

Human-centered design

Six Sigma belt

Education

Bachelor’s degree in Business/Engineering/Industrial Design/Healthcare

Job description

Assistant Manager, Project Improvement (Public Healthcare) [HL|AA]

• Facilitator - Lead sprints and workshops aimed at advancing quality, process improvements, and human-centered experiences.
  
• Partner - Collaborate with Department Heads and similar practitioners in the institution to drive improvement initiatives, closely working with them to implement strategies on-site.
  
• Trainer - Conduct training sessions on lean management and human-centered tools, sharing knowledge and skills with hospital staff. Additionally, act as a change agent to foster a culture of continuous improvement and human-centered practices within the hospital.
  

Requirements

Preferred Technical Skills

• Bachelor’s degree in Business, Engineering, Industrial Design, or Healthcare
  
• Skilled in quality improvement techniques, such as Lean and Value Stream Mapping
  
• Skilled in human-centered approaches, like Design Thinking and Behavioral Insights
  
• Six Sigma Green/Black Belt certification is a plus
  
• Minimum of 2 years’ experience in facilitating workshops and delivering training
  

Preferred Soft Skills

• Ability to engage stakeholders, including doctors, nurses, allied health professionals, and administrative staff within the hospital
  
• Capable of working both independently and collaboratively
  
• Able to perform effectively under tight deadlines
  
• Confident in coaching colleagues in Quality Improvement tools
  
• Strong written and verbal communication abilities
  

Personal Attributes

• Open to learning and experimenting with new ideas, with a quick grasp of concepts and adaptability in fast-paced situations
  
• Highly motivated and self-driven, with a positive outlook and determination to overcome challenges
  
• Salary Up $5800
  
• Full-Time Benefits Entitlement (AWS + Variable Bonuses + Yearly Salary Increment)