Assistant Manager - Operations (AVN)

ST Logistics; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

ST Logistics is seeking an Assistant Manager/Deputy Manager (AMC) to ensure smooth passenger, cargo and ground services through meticulous planning and resource provisioning. You will oversee facilities and equipment serviceability, mitigate safety risks, and drive policy improvements to enhance operational effectiveness.

You will lead planning, people management, and compliance with safety requirements, coordinating across teams and external stakeholders to maintain high standards of service

Qualifications

• Diploma in operations management or equivalent qualification.
• Excellent planning and people management skills.
• Familiar with safety and policy requirements.

Responsibilities

• Review SOPs and ensure passenger, cargo and ground ops meet standards.
• Establish passenger operations schedule with resourcing and deployment.
• Develop maintenance action plans for facilities and vehicles.
• Co-Chair monthly operations, deployment exercises and safety briefings.
• Forecast budget and approve purchases within financial limits.

Skills

Operational planning

People management

Policy and safety compliance

Education

Diploma in Operations Management

Tools

MS Office (Excel, Word, PowerPoint)

Apps usage

Job description

The Assistant Manager/Deputy Manager (AMC) ensures the smooth delivery of passenger, cargo and ground services through planning for operational activities and arranging adequate manpower and other necessary resourcing for these activities. He is responsible for the serviceability of all facilities and equipment, and ensures rectification of abnormalities. He recommends enhancements to service policies and standards to increase the operational effectiveness of the unit, and mitigates safety and/or security risks by ensuring measures are put in place to prevent recurrence of any lapses, errors or losses.

The Assistant Manager/ Deputy Manager has excellent planning and people management skills to manage teams and staff effectively. He is also well-versed in policy and safety requirements and practices of the organisation.

Job description:

Job Summary

The Assistant Manager/Deputy Manager (AMC) ensures the smooth delivery of passenger, cargo and ground services through planning for operational activities and arranging adequate manpower and other necessary resourcing for these activities. He is responsible for the serviceability of all facilities and equipment, and ensures rectification of abnormalities. He recommends enhancements to service policies and standards to increase the operational effectiveness of the unit, and mitigates safety and/or security risks by ensuring measures are put in place to prevent recurrence of any lapses, errors or losses.

The Assistant Manager/ Deputy Manager has excellent planning and people management skills to manage teams and staff effectively. He is also well-versed in policy and safety requirements and practices of the organisation.

Job Responsibilities/Key Tasks(External)

Conduct AMC operations (Passenger)

• Review Standard Operating Procedures (SOPs) and Work Instructions for passenger operations in line with industry standards and regulatory requirements
• Establish passenger operations schedule plan, including resourcing, contract management and deployment up to customer's specified standards
• Execute Passenger Ladder operational plans
• Approve requests for escorts in and out of airbase and ensure sufficient manpower

Conduct AMC operations (Cargo)

• Review Standard Operating Procedures (SOPs) and Work Instructions for air cargo operations in line with industry standards and regulatory requirements
• Develop and review Material Handling Equipment (MHE) operational plans
• Review methods and techniques to better manage dangerous goods and hazardous materials

Conduct AMC operations (Ground)

• Manage overseas deployment activities
• Manage the fixed based operation support for foreign military aircraft
• Review procedures for adherence to legal and other requirements pertaining to the operations site

Perform maintenance operations

• Escalate defects to customer's operations team on impact arising from non-availability of GFE/GFP
• Establish maintenance action plans for in-house facilities and vehicles
• Review plans for housekeeping operations within the work premises
• Review discrepancies reports for Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment.

Ensure operational excellence and compliance with quality and safety standards

• Review plans to mitigate identified risks and business disruptions based on team's operations
• Review briefing content, including planning of safety knowledge and new safety requirements
• Co-Chair monthly ops, deployment exercise and safety briefing
• Manage external auditors and review audit findings to propose preventive and corrective action for lapses
• Review Standard Operating Procedures (SOPs) to meet regulatory requirements

Manage people, finance and organisational development

• Review learning roadmap for team's required competencies and qualifications to ensure proper qualifications/ certifications prior to assignment
• Conduct manpower planning to optimise operational efficiency
• Forecast capital and operating departmental budget
• Review and approve purchase requisition based on financial allowable limits (FAL)
• Ensure timely security clearance of staff
• Approve HR operational claims for operational unit
• Propose Scope of Work (SOW) and resources required
• Lead implementation of department’s recruitment and retention efforts

Job Requirements

Professional Qualifications & Relevant Experience

• Diploma with operation management experience preferred
• Prior experience with Fuel / airforce industry preferred
• Ability to use Apps and have cybersecurity awareness
• Proficient in MS Office - Excel, Word, PowerPoint

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by ST Logistics and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [https://www.stlogs.com/pages/personal-data-policy/] and [https://www.e2i.com.sg/pdpa/].