Assistant Manager - Operations (AVN)

ST Logistics Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

ST Logistics Pte Ltd is seeking an Assistant Manager/Deputy Manager to ensure smooth delivery of passenger, cargo and ground services. You will plan operational activities, coordinate manpower, and monitor serviceability of facilities and equipment to prevent lapses and risks.

You will lead diverse AMC operations, review SOPs, and drive improvements in safety, policy compliance and resource planning across passenger, cargo and ground segments.

Qualifications

• Diploma with operation management experience preferred.
• Prior experience with Fuel / airforce industry preferred.
• Ability to use Apps and have cybersecurity awareness.
• Proficient in MS Office - Excel, Word, PowerPoint.

Responsibilities

• Review SOPs and Work Instructions for passenger operations in line with industry standards and regulatory requirements.
• Establish passenger operations schedule plan, including resourcing and deployment to standard requirements.
• Execute Passenger Ladder operational plans.
• Approve escort requests for airbase entry/exit and ensure sufficient manpower.
• Develop and review MHE operational plans.
• Review methods to manage dangerous goods and hazardous materials.
• Manage overseas deployment activities.
• Manage fixed-base operation support for foreign military aircraft.
• Review procedures for legal and other requirements at the operations site.
• Escalate defects arising from non-availability of GFE/GFP to the customer's ops team.

Skills

Apps usage

Cybersecurity awareness

MS Office

Education

Diploma in Operations Management

Tools

MS Office Suite

Job description

Company description

ST Logistics Pte Ltd

Job description

Job Summary

The Assistant Manager/Deputy Manager (AMC) ensures the smooth delivery of passenger, cargo and ground services through planning for operational activities and arranging adequate manpower and other necessary resourcing for these activities. He is responsible for the serviceability of all facilities and equipment, and ensures rectification of abnormalities. He recommends enhancements to service policies and standards to increase the operational effectiveness of the unit, and mitigates safety and/or security risks by ensuring measures are put in place to prevent recurrence of any lapses, errors or losses.

The Assistant Manager/ Deputy Manager has excellent planning and people management skills to manage teams and staff effectively. He is also well-versed in policy and safety requirements and practices of the organisation.

Job Responsibilities/Key Tasks(External)

Conduct AMC operations (Passenger)

• Review Standard Operating Procedures (SOPs) and Work Instructions for passenger operations in line with industry standards and regulatory requirements
• Establish passenger operations schedule plan, including resourcing, contract management and deployment up to customer's specified standards
• Execute Passenger Ladder operational plans
• Approve requests for escorts in and out of airbase and ensure sufficient manpower

Conduct AMC operations (Cargo)

• Review Standard Operating Procedures (SOPs) and Work Instructions for air cargo operations in line with industry standards and regulatory requirements
• Develop and review Material Handling Equipment (MHE) operational plans
• Review methods and techniques to better manage dangerous goods and hazardous materials

Conduct AMC operations (Ground)

• Manage overseas deployment activities
• Manage the fixed based operation support for foreign military aircraft
• Review procedures for adherence to legal and other requirements pertaining to the operations site

Perform maintenance operations

• Escalate defects to customer's operations team on impact arising from non-availability of GFE/GFP
• Establish maintenance action plans for in-house facilities and vehicles
• Review plans for housekeeping operations within the work premises
• Review discrepancies reports for Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment.

Ensure operational excellence and compliance with quality and safety standards

• Review plans to mitigate identified risks and business disruptions based on team's operations
• Review briefing content, including planning of safety knowledge and new safety requirements
• Co-Chair monthly ops, deployment exercise and safety briefing
• Manage external auditors and review audit findings to propose preventive and corrective action for lapses
• Review Standard Operating Procedures (SOPs) to meet regulatory requirements

Manage people, finance and organisational development

• Review learning roadmap for team's required competencies and qualifications to ensure proper qualifications/ certifications prior to assignment
• Conduct manpower planning to optimise operational efficiency
• Forecast capital and operating departmental budget
• Review and approve purchase requisition based on financial allowable limits (FAL)
• Ensure timely security clearance of staff
• Approve HR operational claims for operational unit
• Propose Scope of Work (SOW) and resources required
• Lead implementation of department's recruitment and retention efforts

Job Requirements

Professional Qualifications & Relevant Experience

• Diploma with operation management experience preferred
• Prior experience with Fuel / airforce industry preferred
• Ability to use Apps and have cybersecurity awareness
• Proficient in MS Office - Excel, Word, PowerPoint

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by ST Logistics and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at https://www.stlogs.com/pages/personal-data-policy/ and https://www.e2i.com.sg/pdpa/.