Assistant Operation Manager

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 39,060 - 50,220; Full time

Job summary

Success Human Resource Centre Pte Ltd. is seeking a dedicated professional for a permanent position in Changi. The role primarily involves assisting the Senior Manager & Senior Operations Manager with air cargo management responsibilities, team leadership, and ensuring compliance with industry standards.

The ideal candidate should possess a degree and have strong communication, leadership, and teamwork skills, as well as the ability to motivate others. The position offers a salary of up to $4500 and requires commitment for 5.5 days work week with alternate Saturdays off.

Qualifications

• Minimum with a Degree.
• Good communication and interpersonal skills.
• Strong leadership skills.
• Ability to work as a team.
• Ability to motivate and encourage subordinates.

Responsibilities

• Assist Senior Manager & Senior Operations Manager in air cargo management.
• Provide leadership and guidance to warehouse staff.
• Maintain excellent rapport with working partners.
• Anticipate and solve problems proactively.
• Ensure tasks are executed in a timely manner.
• Train staff on ERP for efficient system utilization.
• Keep abreast of IATA Air Cargo laws.
• Ensure compliance with SOPs and customs requirements.
• Develop and review staff KPIs.
• Analyze shipment activities, cost, and revenue data.
• Organize recruitment and training of staff.
• Produce regular reports and statistics.
• Obtain periodic customer feedback on service quality.
• Maintain health and safety standards.
• Mentor and motivate subordinates.
• Encourage teamwork.

Skills

Good communication and interpersonal skills

Strong leadership skills

Ability to work as a team

Ability to motivate and encourage subordinates

Education

Degree

Job description

- Permanent
- Changi
- 5.5 days work week with alternate Sat off
- Up to $4500

Responsibilities

Primarily to assist the Senior Manager & Senior Operations Manager with the following and to have a clear understanding of the company's policies and vision :-

• planning, coordinating and the handling of general issues on air cargo management in the warehouse.
• providing leadership and guidance to team of warehouse staff
• maintaining excellent rapport at all time with all working partners and contractors (Sats, Dnata etc)
• playing a pro-active role in anticipating and solving problems before they occur.
• ensuring team execute works and tasks in timely manner (eg. Cargo launch-in, delivery, flight watch etc)
• ensuring staff is well trained on the ERP in order to maximise the efficient utilisation of system for their daily work.
• to constantly keep abreast of IATA Air Cargo laws and regulations.
• ensuring work executions are in full compliance of accredited SOPs (ISO, RCar, BizSafe etc) and customs requirements.
• developing KPIs for staff with periodical review;
• analysis of data from report – shipment activities, cost and revenue factors and processes
• quarterly review of SOPs, KPIs and Budgets (including operating cost);
• organising the recruitment and training of staff, as well as monitoring staff performance and progress;
• producing regular reports and statistics on a daily, weekly and monthly basis as required;
• obtaining feedback from customers periodically on the quality of service rendered;
• work with other managers in maintaining standards of health and safety and security in the work environment within the warehouse;
• serving as a mentor, leader and team builder to subordinates;
• motivating, organising and encouraging teamwork within the company;
• Staff training and upgrading and be on constant lookout for improvement
• serving as a bridge between management and staff to ensure company’s objectives and policies are effectively communicated.

Period

• Permanent

Location

• Changi

Working Hours

• 5.5 days work week with alternate Sat off
• Up to $4500

Requirements

• Minimum with Degree
• Good communication and interpersonal skills
• Strong leadership skills
• Ability to work as a team
• Ability to motivate and encourage subordinates

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No: R1107386)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)