Assistant Manager, Office of Finance

Singapore Management University; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singapore Management University is seeking an experienced Billing and Data Administration Specialist to manage customer invoices, funding claims, and master records.

You will support month-end close, ensure data integrity, collaborate with multiple departments, and participate in system upgrades and UAT.

Candidates should hold an Accountancy degree (CA preferred) with 2+ years of relevant experience, and be proficient in Excel, SAP/Oracle, and Power BI.

Qualifications

• Degree in Accountancy with at least 2 years of relevant work experience.
• CA qualifications preferred.
• Experience with system changes, UAT.
• Proficient in MS Office, especially Excel, and financial software/databases.
• Knowledge of major accounting software (SAP, Oracle).
• Excellent communication, problem-solving, and analytical skills.
• Interest in data management, RPA and data analytics.
• BI tools knowledge (Power BI, RPA) is a plus.

Responsibilities

• Process customer invoices and funding claims per policies.
• Maintain master customer records and ensure data integrity.
• Support month-end and year-end close, audit schedules, and accuracy of revenue entries.
• Provide governance support for internal and external audits.
• Collaborate with departments to deliver timely billings and receipts.
• Handle customer inquiries and disputes related to billing.
• Analyze billing processes to identify improvements with IT.
• Participate in system implementations and upgrades; coordinate UAT.
• Ad hoc projects as assigned.

Skills

Analytical skills

Problem solving

Communication

Attention to detail

Data analytics

RPA awareness

Education

Accountancy degree

CA qualification preferred

Tools

SAP

Oracle

Excel

Power BI

Job description

About Us

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Job Description

• Compliance: Process customer invoices/ funding claims in accordance with policies, procedures and funding agreement. Follow up with customer and funding agency when debts are due.
• Maintenance of Master Records: Update customer master records and ensure integrity of data.
• Reporting: Support month-end and year-end close processes, ensuring all billing-related entries are accurate and complete, with compliance to revenue policies and regulations. Prepare audit schedules and reconciliation of balance sheet accounts.
• Governance: Provide support queries from internal and external audit.
• Collaborate with Other Departments: Work closely with other departments to deliver timely billings and receipting and streamline the billing and collection process.
• Customer service: Handle customer inquiries and disputes related to billing, providing customer support and resolving issues promptly.
• Process Optimization: Analyze current billing processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
• System Implementation and Upgrades: Participate in the planning and execution of system implementations and upgrades, ensuring minimal disruption to daily operations.
• User Acceptance Testing (UAT): Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.
• Ad Hoc projects: Any other tasks assigned.

Qualifications

• Degree in Accountancy, with at least 2 years of experience relevant work experience, preferably with CA qualifications.
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Power BI, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.

Other Information

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.