Assistant Manager – Multinational Incoming

Marsh; Singapore; Hybrid; SGD 70,000 - 90,000; Full time

Job summary

Marsh in Singapore is seeking a professional to join the Multinational Incoming team, supporting overseas multinational clients with local insurance needs from Singapore. The role is hybrid, requiring at least three days in the office weekly, and involves close collaboration with Marsh offices globally to ensure timely, accurate servicing and documentation.

You will manage pre-renewal and renewal discussions, post-renewal activities, and help drive adoption of Marsh digital tools with clients

Qualifications

• Bachelor's degree required; CGI or equivalent certification preferred.
• Strong communication, negotiation and problem-solving skills.
• Ability to work effectively in a team environment.

Responsibilities

• Manage multinational client servicing by coordinating with overseas Marsh offices to serve local entities in Singapore.
• Process insurance requests promptly and accurately, ensuring quality client service.
• Lead digital tools adoption with clients and internal teams to support Marsh systems.
• Implement action plans, monitor progress, and ensure service meets client expectations while mitigating Risk & Omissions.

Skills

Communication

Negotiation

Problem-solving

Teamwork

Education

Bachelor's degree

CGI or equivalent

Job description

Company:

Marsh

Description:

We are seeking a talented individual to join our Multinational Incoming team, part of our risk business at Marsh. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office.

This is an exceptional opportunity to be part of a highly motivated, professional and fast-growing broking team within the Multinational Client Servicing division. The Multinational Incoming team handles the local insurance requirements and servicing for Marsh’s overseas multinational clients. You will gain exposure to working with global clients and colleagues across Marsh’s entire international network, while ensuring seamless client servicing delivery through close collaboration within Marsh teams in-country and overseas.

We will count on you to:

• Manage multinational client servicing by working with overseas Marsh offices across geographies to manage their global clients’ local entities in Singapore for their insurance needs, including pre-renewal data gathering, renewal discussions, and post-renewal activities such as policy documentation and training support.
• Deliver prompt and accurate processing of clients’ insurance requests and ensure overall client servicing meets quality standards.
• Lead digital tools implementation and adoption with our clients by partnering closely with internal teams to support both team and external clients’ adoption of Marsh systems and tools.
• Implement action plans, monitor progress, and assure service meets or exceeds client expectations while protecting the firm from Errors & Omissions.

What you need to have:

• Bachelor’s degree with minimum 2 years of experience within the general insurance industry.
• Attained minimum Certificate in General Insurance (CGI) or equivalent (ANZIIF or ACII preferred).
• Strong communication, negotiation, and problem-solving skills with the ability to work effectively in a team environment.

What makes you stand out?

• Highly motivated team player with excellent interpersonal skills.
• Ability to navigate swiftly in a fast-paced, dynamic environment.
• Experience or enthusiasm for digital tools adoption and client technology solutions.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.