Assistant Manager/Manager, Technical Services (PMO – Show/Audio Visual Lighting & CCTV)

Resorts World Sentosa; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Resorts World Sentosa is seeking a senior AV show systems engineer to lead refurbishments and lifecycle projects across audio, video, lighting, and show control platforms. You will coordinate with operations, IT, procurement, and engineering teams to ensure high reliability and quality.

Responsibilities include design reviews, system integration, testing, and commissioning, while guiding vendors and consultants to meet schedule and safety standards.

Qualifications

• Degree in Electrical, Electronic, Audio, Media Systems, Control & Automation, or related discipline.
• 5–7 years of AV systems experience in show technology, live entertainment, or theme parks.
• Minimum 2 years of project management or supervisory experience.
• Strong knowledge of professional audio, video, lighting, media servers, and show control systems.
• Ability to read AV schematics, electrical drawings, signal flow diagrams, and project docs.
• Knowledge of budgeting, contracts, risk management, networking, and lifecycle management.
• Excellent coordination, analytical, and stakeholder management skills.

Responsibilities

• Lead show system refurbishments, AVLC upgrades, asset replacements, and lifecycle maintenance projects.
• Provide engineering support for audio, video, projection, lighting, media servers, and show control systems.
• Review designs and schematics to ensure compliance with quality and safety standards.
• Coordinate integration, programming, testing, commissioning, FAT/SAT, and site acceptance.
• Diagnose and resolve hardware, software, networking, and show system issues for reliability.
• Oversee integrators, contractors, consultants, and vendors to ensure quality and schedule adherence.
• Ensure compliance with Universal standards, EN13814, and electrical safety requirements.
• Maintain project records, configurations, backups, and technical deliverables.
• Collaborate with Operations, Entertainment, IT, Procurement, and engineering teams.
• Drive improvements in show reliability, energy efficiency, and lifecycle costs.

Skills

Project management

Audio systems

Video systems

Show lighting

Media servers

Show control systems

Networking

System integration

Reading schematics

Education

Bachelor's degree in Electrical Engineering or related

Job description

• Lead show system refurbishments, AVLC upgrades, asset replacements, and lifecycle maintenance projects, including scope development, feasibility studies, budgeting, scheduling, procurement, contract administration, and risk management.
• Provide engineering support for audio, video, projection, lighting, media servers, show control systems, networking infrastructure, special effects, and related AVLC equipment.
• Review technical designs, AV schematics, signal flow diagrams, lighting plots, network architectures, and specifications to ensure compliance with operational, maintenance, and show quality requirements.
• Coordinate system integration, programming, testing, commissioning, FAT, SAT, cue‑to‑cue testing, and site acceptance activities.
• Support diagnosis and resolution of hardware, software, networking, synchronization, media playback, and show system issues while ensuring reliability and performance.
• Oversee system integrators, AV contractors, consultants, programmers, media specialists, OEMs, and vendors to ensure project quality, safety, and schedule compliance.
• Ensure projects comply with Universal standards, ASTM, EN13814, BCA regulations, electrical safety requirements, and accepted engineering practices.
• Maintain accurate project records, version control, backups, system configurations, commissioning documentation, and technical deliverables.
• Work closely with Operations, Entertainment, Technical Services, Facilities, Safety, IT, Procurement, Creative teams, attraction manufacturers, and corporate engineering groups.
• Drive improvements in show reliability, AVLC performance, maintainability, energy efficiency, system availability, engineering standards, and lifecycle costs.

Job Requirements

• Degree in Electrical, Electronic, Audio, Media Systems, Control & Automation, Mechatronics, Computer Engineering, or a related discipline.
• 5–7 years of experience in AV systems, entertainment technology, show systems, theme parks, live entertainment, broadcasting, or related industries.
• Minimum 2 years of project management, project engineering, or supervisory experience.
• Strong knowledge of Professional audio systems, Video and projection systems, Show lighting systems, Media servers and show control systems and AV networking and integration technologies
• Experience with system design, installation, integration, testing, commissioning, and troubleshooting.
• Ability to read AV schematics, electrical drawings, signal flow diagrams, network diagrams, and project documentation.
• Knowledge of project planning, budgeting, contracts, risk management, networking, redundancy, cybersecurity awareness, and lifecycle management.
• Strong project coordination, analytical, problem‑solving, communication, and stakeholder management skills.
• Ability to work in fast‑paced operational environments and at heights (…? something missing?)