Audiovisual (AV) Technician

ECLAT AV SOLUTION PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

ECLAT AV SOLUTION PTE. LTD. seeks an Audio Visual Technician to install, test, troubleshoot, maintain, and support AV and control systems across sites. You will ensure systems operate fully and provide technical input from design to post-installation.

Responsibilities include on-site testing, diagnostics, system programming updates, and user handover. A diploma or degree in AV/ Electronics and relevant certifications are preferred; 2–5 years of hands-on AV experience is ideal.

Qualifications

• Diploma or Bachelor’s in AV Technology or related field.
• Relevant AV manufacturer certifications are highly preferred.
• Knowledge of networking fundamentals (TCP/IP, VLANs, PoE) related to AV systems is advantageous.

Responsibilities

• Troubleshoot AV equipment and system faults to ensure full operational readiness.
• Perform diagnostic checks on AV systems including VC, control systems, displays, projectors, and related equipment.
• Carry out troubleshooting and rectification works for AV systems.
• Test cables and products before, during, and after installation, including rack assembly and equipment installation.
• Oversee onsite testing and commissioning of completed projects.
• Support preventive maintenance activities and system setup/operation.

Skills

Troubleshooting

Schematics

Customer-facing

Independent worker

Teamwork

Education

Diploma or Bachelor's degree in Audio Visual Technology

Tools

Crestron

Extron

Biamp

AMX

Cisco

Job description

Job Summary

The Audio Visual Technician is responsible for the installation, testing, troubleshooting, maintenance, and support of audio-visual and control systems. The role involves ensuring all AV systems are fully operational, supporting project delivery, and providing technical expertise across design, commissioning, and post-installation support.

Key Responsibilities

• Troubleshoot AV equipment and system faults, providing effective AV and system solutions to ensure full operational readiness.
• Perform diagnostic checks on AV systems, including Video Conferencing systems, Control Systems (Crestron, Extron), Biamp audio systems, displays, projectors, and related equipment.
• Carry out troubleshooting and rectification works for AV systems.
• Test various types of cables and products before, during, and after installation, including rack assembly and equipment installation.
• Oversee onsite testing and commissioning of completed projects.
• Support preventive maintenance activities, setup, and operation of audio and video systems.
• Maintain, update, and modify programming and control code in installed systems as required.
• Perform software and firmware upgrades, manage issues, troubleshoot incidents, and identify root causes.
• Research, design, and implement audio processing modules, including preparation of audio, video, and control system diagrams and engineering design documentation.
• Participate in site surveys with the sales team when required.
• Provide user training and system handover support when necessary.
• Provide technical support to the project engineering team as required.
• Ensure all technical documentation, reports, and paperwork are completed accurately and on time.
• Perform any ad-hoc duties related to the position as assigned.

Skills & Competencies

• Strong knowledge of AV systems, control systems, and signal flow
• Hands-on experience with Crestron, Extron, Biamp, video conferencing systems, displays, and projectors
• Ability to read and understand AV schematics, drawings, and system diagrams
• Strong troubleshooting and problem-solving skills
• Good communication and customer-facing skills
• Ability to work independently and as part of a team

Qualifications

• Diploma or Bachelor's degree in Audio Visual Technology, Electronics Engineering, Electrical Engineering, Information Technology, or a related field.
• Relevant AV manufacturer certifications (Crestron, Extron, Biamp, AMX, Cisco, or similar) are highly preferred.
• Knowledge of networking fundamentals (TCP/IP, VLANs, PoE) related to AV systems is an advantage.
• Valid safety certifications (e.g., work-at-height, electrical safety) are an added advantage.

Experience

• Minimum2-5 years of hands-on experiencein installation, configuration, troubleshooting, and maintenance of professional AV systems.
• Proven experience with Video Conferencing systems, control systems (Crestron / Extron), DSP audio systems (Biamp), displays, projectors, and rack-based AV systems.
• Experience in testing, commissioning, and preventive maintenance of AV systems.
• Familiarity with AV cabling standards, signal flow, and cable testing tools.
• Experience in software/firmware upgrades, system programming updates, and issue management.
• Ability to read and interpret technical drawings, schematics, and system design documents.
• Experience working on corporate, education, hospitality, or government AV projects is preferred.
• Experience in customer support, user training, and onsite technical assistance.