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Resorts World at Sentosa Pte Ltd is seeking a Project Content Management Executive to join our team. You will coordinate end-to-end AV and media system workstreams, manage content workflows and ensure media experiences meet creative intent while remaining reliable and safe.
You will liaise with internal stakeholders, creative teams, consultants and vendors to deliver installation, testing, handover and lifecycle management across attractions, galleries and show environments.
We are seeking a Project Content Management Executive to join our team. This role is responsible for:
Supporting the planning, delivery, integration and ongoing management of audio-visual and content management systems for themed attractions, exhibitions, galleries and show environments.
Coordinating content, AV hardware, control, network and show system requirements across internal stakeholders, creative teams, consultants, integrators, vendors and operations.
Ensuring that media experiences meet creative intent while remaining technically reliable, maintainable, safe and operationally practical.
Coordinate end-to-end AV and media system workstreams, including requirements capture, design reviews, procurement support, installation, testing, commissioning, handover and defect close-out.
Develop, maintain and coordinate content management workflows covering media asset registers, file naming, metadata, version control, approvals, distribution, archiving and retrieval.
Coordinate the integration of professional audio, video, projection, LED displays, playback servers, show control, lighting interfaces, sensors, interactive systems, digital signage and supporting network infrastructure.
Review consultant and vendor submissions such as system schematics, signal-flow diagrams, equipment schedules, rack layouts, interface matrices, content specifications, method statements and testing documentation.
Track media production and localisation deliverables, including formats, codecs, resolutions, aspect ratios, channel configurations, captions, language versions and delivery deadlines.
Coordinate system interfaces among AV, show control, IT/network, lighting, electrical, architectural and themed elements, escalating clashes, dependencies and technical risks early.
Support technical reviews, mock-ups, factory acceptance tests, site acceptance tests, integrated systems testing and final experience reviews.
Coordinate content ingestion, deployment and updates to playback and content management platforms, with appropriate backup, rollback and access-control procedures.
Monitor project scope, schedule, budget, quality, risks, changes and vendor performance; prepare concise progress reports, action logs and decision papers.
Maintain project records, meeting minutes, technical documentation, asset inventories, warranties, licences, as-built information and operations and maintenance manuals.
Work with operations and maintenance teams to establish support procedures, preventive maintenance needs, spares, training, incident escalation and lifecycle replacement plans.
Ensure systems and content comply with applicable safety, accessibility, cybersecurity, data-management and venue requirements.
Support research and benchmarking of technologies and visitor-experience solutions suitable for attractions and exhibit environments.
Diploma or Degree in Audio Visual Technology, Media Technology, Broadcast Engineering, Electronics, Information Technology, Systems Engineering, Multimedia or a related technical discipline
2 to 5 years of experience in AV systems integration, media technology, content operations, broadcast, digital signage, events technology or technical project coordination
Practical exposure to one or more of the following environments is preferred: themed attractions, museums, galleries, exhibitions, visitor centres, live entertainment, experience centres or hospitality venues
Experience coordinating consultants, system integrators, media producers and specialist vendors through design, installation, testing and handover
Working knowledge of professional AV signal flow, source-to-display chains, audio systems, projection or LED systems, control systems, media servers and IP-based AV/network fundamentals
Experience with content lifecycle management, media asset libraries or content management systems is highly advantageous
Ability to read and comment on AV schematics, equipment schedules, interface documents, drawings and technical submissions
Excellent written and verbal communication skills
Strong organizational abilities
Team player with a proactive mindset