Assistant Manager/Manager (Operations & Administration), LANG

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The National Heritage Board is seeking an Assistant Manager/Manager for the Language Division to provide operational planning, administration support and financial management for multiple Language Councils and campaigns. You will oversee procurement, grants, events, and programme delivery while coordinating with internal and external stakeholders.

You will lead a diverse range of activities, including budget utilisation, vendor relationships, and post-programme reporting, with opportunities to

Qualifications

• Able to co-ordinate and collaborate with multiple internal and external stakeholders.
• Analytical thinker with due diligence in decisions and tasks.
• Deliver administrative services and solutions to support operations.
• Implement, monitor and control programmes with resources and timelines.

Responsibilities

• Handle administration, finance management and budget utilisation.
• Manage grants, donations and sponsorships of all forms.
• Plan procurement including quotation/tender preparations, evaluations and awards.
• Take responsibility for project concept, operations and implementation, including vendor management.
• Provide day-to-day operations support for campaigns and programmes for the Malay Language Council.
• Handle report and proposal writing, KPI reporting and post-programme analysis.
• Support knowledge management and manage information assets.

Skills

Budget management

Procurement

Vendor management

Stakeholder coordination

Written communication

Flexibility

Tools

MS Excel

Job description

[What the role is]

The Language Division within the National Heritage Board (NHB) provides secretariat support for the Speak Good English Movement, the Promote Mandarin Council for the Speak Mandarin Campaign, the Malay Language Council, Singapore and the Tamil Language Council. You will be part of a secretariat team that provides all operational planning & management, and administration support for the four Language Councils and four Language Campaigns. If you are keen to be part of the Language Division, we would love to hear from you!

[What you will be working on]

Reporting to the Senior Manager, you will be part of the Language Division in NHB. As Assistant Manager/Manager, you will:

• Handle the Language Division’s administration, finance management and budget utilisation
• Manage and monitor grants, donations and sponsorships of all forms (cash and in‑kind)
• Plan procurement requirements including quotation / tender preparations, evaluations and awards
• Take responsibility for project concept, operations and implementation, including vendor management and external relationships
• Particular to the Malay Language Council, Singapore, provide day‑to‑day operations support for all campaigns, partner activities and programmes, including events management, programmes preparation, writing text and copy in Malay, maintaining inventory and logistics management
• Handle report and proposal writing, KPI reporting, project evaluation, post‑programme reporting and analysis
• Support knowledge management needs and manage all information assets

[What we are looking for]

An ideal candidate should possess the following:

• [Working Effectively with Citizens and Stakeholders] Able to co‑ordinate and collaborate with multiple internal and external stakeholders, and handle complex issues with stakeholders.
• [Thinking Clearly and Making Sound Judgement] Critical thinker with analytical skills. Able to exercise thought process and due diligence in all decisions and tasks
• [Administration Management] Able to deliver administrative services and solutions to support the organisation’s operations. Review administration processes and identify innovative solutions to improve service efficiency and experience
• [Programme Implementation] Implement, monitor and control all aspects of a programme, strategically utilising resources to achieve the objectives within the agreed timelines, costs and performance expectation. Oversee the implementation of programme to ensure programme objectives are met and quality standards maintained

Work Experience and Knowledge

• Preferably minimum 2 to 4 years of relevant working experience with sound knowledge in budget and finance management and procurement
• Ability to speak, read and write Malay.
• Strong interpersonal skills with excellent written and verbal communication abilities
• Resourceful team player with attention to detail and ability to multi‑task in a fast‑paced environment
• Able to work under pressure
• Strong skills in MS Excel and other data analytics will be an advantage
• Some interest in language and culture
• Willing and able to work some evenings, weekends and public holidays to support campaign programmes and events

Successful candidates will be offered a 2-year contract in the first instance.