Assistant Manager/Manager (Operations & Administration), LANG

National Heritage Board; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The National Heritage Board invites applications for an Assistant Manager/Manager within the Language Division. You will oversee administration, finance, procurement, and vendor management to support four Language Councils and campaigns.

The role includes reporting, event support, and collaboration with multiple stakeholders. Ideal candidates have 2–4 years in similar roles, strong MS Excel/data skills, and are comfortable with Malay language tasks.

Qualifications

• 2–4 years of relevant working experience with sound knowledge in budget and procurement.
• Ability to speak, read and write Malay.
• Strong interpersonal and written/verbal communication skills.
• Resourceful team player with attention to detail and ability to multi-task in a fast-paced environment.
• Willing and able to work some evenings, weekends and public holidays to support campaigns and events.

Responsibilities

• Handle the Language Division’s administration, finance management and budget utilisation.
• Manage and monitor grants, donations and sponsorships of all forms (cash and in-kind).
• Plan procurement requirements including quotation, tender preparations, evaluations and awards.
• Take responsibility for project concept, operations and implementation, including vendor management and external relationships.
• Provide day-to-day operations support for campaigns, partner activities and programmes, including events management and Malay copy writing, plus inventory/logistics management.
• Handle report and proposal writing, KPI reporting, project evaluation, post-programme reporting and analysis.
• Support knowledge management needs and manage information assets.

Skills

Administration Management

Budget & Finance

Procurement

Vendor Management

Stakeholder Coordination

MS Excel & Data Analytics

Tools

MS Excel

Job description

What the role is:

The Language Division within the National Heritage Board (NHB) provides secretariat support for the Speak Good English Movement, the Promote Mandarin Council for the Speak Mandarin Campaign, the Malay Language Council, Singapore and the Tamil Language Council.
You will be part of a secretariat team that provides all operational planning & management, and administration support for the four Language Councils and four Language Campaigns. If you are keen to be part of the Language Division, we would love to hear from you!

What you will be working on:

Reporting to the Senior Manager, you will be part of the Language Division in NHB. As Assistant Manager/Manager, you will:

• Handle the Language Division’s administration, finance management and budget utilisation

• Manage and monitor grants, donations and sponsorships of all forms (cash and in-kind)

• Plan procurement requirements including quotation / tender preparations, evaluations and awards

• Take responsibility for project concept, operations and implementation, including vendor management and external relationships

• Particular to the Malay Language Council, Singapore, provide day-to-day operations support for all campaigns, partner activities and programmes, including events management, programmes preparation, writing text and copy in Malay, maintaining inventory and logistics management

• Handle report and proposal writing, KPI reporting, project evaluation, post-programme reporting and analysis

• Support knowledge management needs and manage all information assets

What we are looking for:

An ideal candidate should possess the following:

• [Working Effectively with Citizens and Stakeholders] Able to co-ordinate and collaborate with multiple internal and external stakeholders, and handle complex issues with stakeholders.

• [Thinking Clearly and Making Sound Judgement] Critical thinker with analytical skills. Able to exercise thought process and due diligence in all decisions and tasks

• [Administration Management] Able to deliver administrative services and solutions to support the organisation's operations. Review administration processes and identify innovative solutions to improve service efficiency and experience

• [Programme Implementation] Implement, monitor and control all aspects of a programme, strategically utilising resources to achieve the objectives within the agreed timelines, costs and performance expectation. Oversee the implementation of programme to ensure programme objectives are met and quality standards maintained

Work Experience and Knowledge

• Preferably minimum 2 to 4 years of relevant working experience with sound knowledge in budget and finance management and procurement

• Ability to speak, read and write Malay.

• Strong interpersonal skills with excellent written and verbal communication abilities

• Resourceful team player with attention to detail and ability to multi-task in a fast-paced environment

• Able to work under pressure

• Strong skills in MS Excel and other data analytics will be an advantage

• Some interest in language and culture

• Willing and able to work some evenings, weekends and public holidays to support campaign programmes and events

Successful candidates will be offered a 2-year contract in the first instance.

About National Heritage Board

The National Heritage Board (NHB) champions the development of a vibrant cultural and heritage sector in Singapore. Our role is to make heritage enriching, relevant, accessible and above all, enjoyable to Singaporeans and visitors alike.If you have the Passion…to build a nation of confident people and sense of rootedness…to deliver great service towards a strong community…to inspire generations of Singaporeans through heritage preservation…to continually innovate and develop yourself as a professional…to have fun while doing all of the aboveWe Want You!http://www.nhb.gov.sg