Assistant Manager/Manager (Operations & Administration), LANG

NHB National Heritage Board; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

NHB National Heritage Board's Language Division seeks an Assistant Manager/Manager to provide administrative, finance and programme support for the Language Councils and campaigns. You will manage grants and sponsorships, plan procurement, oversee vendor relationships and project implementation, including events, Malay copywriting, reporting and KPI analysis.

The role requires collaboration with stakeholders, strong MS Excel skills, data analytics, and a willingness to work some evenings,

Qualifications

• 2–4 years of relevant working experience in administration, finance or programme support.
• Ability to speak, read and write Malay.
• Strong interpersonal and written/verbal communication abilities.
• Experience with budget management, procurement and vendor management.

Responsibilities

• Handle administration, finance management and budget utilisation for the Language Division.
• Plan procurement requirements including quotation, tender preparations, evaluations and awards.
• Oversee grants, donations and sponsorships in cash and in-kind.
• Manage project concepts, operations and implementation, including vendor management and external relationships.
• Provide day-to-day operations support for campaigns and events, including logistics and Malay copywriting.
• Prepare reports, KPI measurements, post-programme evaluations and knowledge management tasks.

Skills

Budget management

Procurement

Vendor management

Events management

Malay language

Communication skills

Data analytics

Stakeholder collaboration

Tools

MS Excel

Job description

[What the role is]The Language Division within the National Heritage Board (NHB) provides secretariat support for the Speak Good English Movement, the Promote Mandarin Council for the Speak Mandarin Campaign, the Malay Language Council, Singapore and the Tamil Language Council.You will be part of a secretariat team that provides all operational planning & management, and administration support for the four Language Councils and four Language Campaigns. If you are keen to be part of the Language Division, we would love to hear from you![What you will be working on]Reporting to the Senior Manager, you will be part of the Language Division in NHB. As Assistant Manager/Manager, you will:Handle the Language Division’s administration, finance management and budget utilisationManage and monitor grants, donations and sponsorships of all forms (cash and in-kind)Plan procurement requirements including quotation / tender preparations, evaluations and awardsTake responsibility for project concept, operations and implementation, including vendor management and external relationshipsParticular to the Malay Language Council, Singapore, provide day-to-day operations support for all campaigns, partner activities and programmes, including events management, programmes preparation, writing text and copy in Malay, maintaining inventory and logistics managementHandle report and proposal writing, KPI reporting, project evaluation, post-programme reporting and analysisSupport knowledge management needs and manage all information assets[What we are looking for]An ideal candidate should possess the following:[Working Effectively with Citizens and Stakeholders] Able to co-ordinate and collaborate with multiple internal and external stakeholders, and handle complex issues with stakeholders.[Thinking Clearly and Making Sound Judgement] Critical thinker with analytical skills. Able to exercise thought process and due diligence in all decisions and tasks[Administration Management] Able to deliver administrative services and solutions to support the organisation's operations. Review administration processes and identify innovative solutions to improve service efficiency and experience[Programme Implementation] Implement, monitor and control all aspects of a programme, strategically utilising resources to achieve the objectives within the agreed timelines, costs and performance expectation. Oversee the implementation of programme to ensure programme objectives are met and quality standards maintainedWork Experience and KnowledgePreferably minimum 2 to 4 years of relevant working experience with sound knowledge in budget and finance management and procurementAbility to speak, read and write Malay.Strong interpersonal skills with excellent written and verbal communication abilitiesResourceful team player with attention to detail and ability to multi-task in a fast-paced environmentAble to work under pressureStrong skills in MS Excel and other data analytics will be an advantageSome interest in language and cultureWilling and able to work some evenings, weekends and public holidays to support campaign programmes and eventsSuccessful candidates will be offered a 2-year contract in the first instance.