Assistant Manager, Jade Phoenix

Singapore Swimming Club; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Singapore Swimming Club is seeking an Assistant Restaurant Manager to lead front‑of‑house operations, inspire the team, and deliver memorable dining experiences for our members. The role focuses on hospitality excellence, staff development, and seamless service across busy periods.

Ideal candidates will hold a Diploma in Hospitality Management or GCE O’ Level, with at least 2 years’ F&B supervisory experience, and a professional appearance.

Qualifications

• Diploma in Hospitality Management or GCE O’ Level required.
• At least 2 years in F&B, supervisory or managerial capacity preferred.
• Well-groomed with professional appearance.
• Strong interpersonal and communication skills to lead and motivate the team.
• Positive, proactive attitude with initiative and leadership.
• Calm under pressure and able to guide the team through busy periods.
• Basic knowledge of POS systems and cash handling a plus.
• Willing to work rotating shifts, including weekends and public holidays.

Responsibilities

• Welcome members and guests warmly, making them feel at home.
• Supervise service staff to uphold high standards of quality and guest experience.
• Foster relationships with members to enhance dining experience and loyalty.
• Coach and mentor team members to ensure consistent service excellence.
• Address member concerns promptly and professionally.
• Gather feedback to understand member preferences and expectations.
• Collaborate with kitchen and service teams for seamless operations.
• Maintain hygiene, safety, and cleanliness protocols.
• Comply with club SOPs and grooming guidelines.
• Support other operational duties as assigned by HOD or Management.

Job description

We’re Hiring: Assistant Restaurant Manager, Jade Phoenix

Creating Moments. Connecting Members. Building Community.

Do you thrive on creating unforgettable dining moments and bringing people together? We are seeking an Assistant Restaurant Manager who is more than just a leader. Someone who sets the vibes, champions exceptional service and turns every experience into a lasting memory.

In this role, you will lead our front-of-house operations, supporting and inspiring them to deliver their best. and provide service that creates a memorable experience for every guest. If you believe great hospitality starts with heart, and you are ready to lead with passion and purpose, we would love to have you on board!

Key Responsibilities

• Welcome members and guests warmly, making them feel right at home.
• Supervise service staff, ensuring high standards of quality, cleanliness, and guest experience are consistently met.
• Foster positive relationships with members to enhance their dining experience and build loyalty.
• Coach and mentor team members to uphold and deliver consistent service excellence.
• Address member concerns promptly and professionally.
• Proactively gather feedback to understand members’ preferences and expectations better.
• Collaborate closely with the kitchen and service teams to ensure seamless operations.
• Maintain strict adherence to hygiene, safety, and cleanliness protocols.
• Comply with the Club’s policies, standard operating procedures (SOPs), and grooming guidelines.
• Support other operational duties as assigned by the HOD or Management.

Requirements

• Diploma in Hospitality Management or GCE ‘O’ Level.
• At least 2 years of experience in the F&B industry, preferably in a supervisory or managerial capacity
• Well-groomed with a consistently professional appearance.
• Strong interpersonal and communication skills to connect with, motivate and lead the team.
• Positive and proactive attitude with a readiness to take initiative and motivate others.
• Calm and composed under pressure, maintaining focus to guide the team through busy and challenging situations.
• Basic knowledge of POS systems and cash handling is a plus.
• Able to work on rotating shifts, including weekends and public holidays.

Why Join Us?

At Singapore Swimming Club, this isn’t just a job! It is your chance to be part of the energy that brings our community to life. From sports and social activities and events to food and fun, you will join a warm, collaborative team that values creativity, initiative, and joy in the everyday. Do what you love while creating meaningful experiences for our members.