Assistant Manager Human Resources

Goldbell; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Goldbell is seeking an experienced HR Operations Manager in Singapore to lead employee records, HR systems, and compliance. The role covers audits, policy updates, and performance support across the organisation.

You will drive employee relations, engagement, and exit processes, partnering with managers to ensure fair, confidential handling and accurate reporting. Experience in labour laws and strong communication are essential.

Qualifications

• Degree or diploma in Human Resources, Business, or a related field.
• 5–8 years of HR experience with strong operations exposure.
• Good knowledge of employment laws and HR best practices.
• Able to handle confidential matters with care.
• Strong communication and people skills.
• Good attention to detail and follow-through.

Responsibilities

• Maintain accurate staff records and HR files.
• Keep HR systems and reports updated.
• Support HR audits when needed.
• Act as a first point of contact for staff HR questions.
• Support managers in handling staff issues, feedback, and basic conflict cases.
• Document employee relations cases clearly.
• Help review and update HR policies and staff handbook.
• Ensure HR practices follow company policy and local labour laws.
• Help prepare reports for management or statutory needs as well as statutory surveys.
• Support the performance review cycle.
• Track performance forms, ratings, and follow-up actions.
• Help with training needs tracking and course arrangements.
• Support career development and succession planning tasks where needed.
• Support staff engagement activities and company events.
• Help run employee surveys and follow up on action items.
• Support internal communication on HR matters.
• Conduct exit processes and ensure clearance is completed.
• Prepare resignation records and final payroll inputs.
• Conduct or support exit interviews.
• Track exit reasons and share key trends with HR leaders.

Education

Degree or diploma in Human Resources, Business, or related field

Job description

Key Duties

1. Employee Records and HR Operations

• Maintain accurate staff records and HR files.
• Keep HR systems and reports updated.
• Support HR audits when needed.

2. Employee Relations

• Act as a first point of contact for staff HR questions.
• Support managers in handling staff issues, feedback, and basic conflict cases.
• Document employee relations cases clearly.
• Help ensure fair and consistent handling of staff matters.

3. HR Policies and Compliance

• Help review and update HR policies and staff handbook.
• Ensure HR practices follow company policy and local labour laws.
• Help prepare reports for management or statutory needs as well as statutory surveys

4. Performance and Talent Support

• Support the performance review cycle.
• Track performance forms, ratings, and follow-up actions.
• Help with training needs tracking and course arrangements.
• Support career development and succession planning tasks where needed.

5. Employee Engagement

• Support staff engagement activities and company events.
• Help run employee surveys and follow up on action items.
• Support internal communication on HR matters.

6. Exit Management

• Conduct exit processes and ensure clearance is completed.
• Prepare resignation records and final payroll inputs.
• Conduct or support exit interviews.
• Track exit reasons and share key trends with HR leaders.

Requirements

• Degree or diploma in Human Resources, Business, or a related field.
• At least 5 to 8 years of HR experience, with strong HR operations exposure.
• Good knowledge of employment laws and HR best practices.
• Able to handle confidential matters with care.
• Strong communication and people skills.
• Good attention to detail and follow-through.
• Able to work with managers and staff at different levels.