Assistant Growth Manager, MVNO

starhub ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

StarHub Ltd. in Singapore seeks a senior growth leader to own growth strategy, drive subscriber acquisition, retention, and ARPU growth, and report on key revenue KPIs with data-driven rigor.

You will collaborate with product managers to refine pricing, packaging, and value propositions, partner with MVNOs and wholesale players to test offers and bundles, and identify new revenue streams through innovative models and strategic partnerships, while leading cross-functional, multicultural teams.

Qualifications

• Proven experience with P&L ownership in telecommunications, digital, or tech-driven businesses.
• Strong track record in growth management, with measurable results in subscriber acquisition and revenue scaling.
• Experience working in a fast-paced, agile environment with cross-functional collaboration.
• Data-driven with strong analytical, financial modelling, and problem-solving skills.
• Excellent stakeholder management, negotiation, and communication skills.

Responsibilities

• Growth Strategy & Performance: Develop and execute strategies to drive subscriber acquisition, retention, and ARPU growth.
• Growth Strategy & Performance: Own and report on key growth metrics including partner acquisition, customer base expansion, and revenue KPIs.
• Growth Strategy & Performance: Monitor performance dashboards and optimize the business model through experimentation and iteration.
• Growth Strategy & Performance: Lead competitive benchmarking and market analysis to identify emerging opportunities.
• Product & Commercial Optimization: Collaborate with product managers to refine pricing, packaging, and value propositions.
• Product & Commercial Optimization: Work with MVNOs and wholesale partners to test and iterate on offers, bundles, and promotions to improve conversion and upsell.
• Product & Commercial Optimization: Identify opportunities to create new revenue streams through innovative products, alternative business models, and strategic partnerships.
• Partnership Development & Stakeholder Engagement: Pitch wholesale offers to potential MVNO and wholesale partners, tailoring proposals to market segments.
• Partnership Development & Stakeholder Engagement: Negotiate business model and commercial terms for new partner onboarding.
• Partnership Development & Stakeholder Engagement: Build long-term relationships with ecosystem players including MNOs, device manufacturers, fintechs, and digital service providers.

Job description

Key Responsibilities

1. Growth Strategy & Performance

• Develop and execute strategies to drive subscriber acquisition, retention, and ARPU growth.
• Own and report on key growth metrics including partner acquisition, customer base expansion, and revenue KPIs.
• Monitor performance dashboards and continuously optimize the business model through experimentation and iteration.
• Lead competitive benchmarking and market analysis to identify emerging opportunities.

2. Product & Commercial Optimization

• Collaborate with product managers to refine pricing, packaging, and value propositions.
• Work with MVNOs and wholesale partners to test and iterate on offers, bundles, and promotions to improve conversion and upsell.
• Identify opportunities to create new revenue streams through innovative products, alternative business models, and strategic partnerships.

3. Partnership Development & Stakeholder Engagement

• Pitch wholesale offers to potential MVNO and wholesale partners, tailoring proposals to diverse market segments.
• Negotiate business model and commercial terms for new partner onboarding.
• Build long-term relationships with ecosystem players including MNOs, device manufacturers, fintechs, and digital service providers.

Qualifications

Requirements

• Proven experience with P&L ownership in telecommunications, digital, or tech-driven businesses.
• Strong track record in growth management, with measurable results in subscriber acquisition and revenue scaling.
• Experience working in a fast-paced, agile environment with cross-functional collaboration.
• Data-driven with strong analytical, financial modelling, and problem-solving skills.
• Excellent stakeholder management, negotiation, and communication skills.

Preferred Qualifications

• Background in digital-first or challenger brand environments.
• Familiarity with subscription-based or telecom business models.
• Experience in partnership development with MNOs, MVNOs, or digital ecosystem players.
• Exposure to international markets and regulatory frameworks in telecom.
• Ability to lead cross-border projects and manage multicultural teams.