Growth Manager, MVNO

StarHub; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

StarHub in Singapore is seeking a Growth Manager to join the MVNO team. The role focuses on accelerating subscriber growth and optimizing revenue through strategic partnerships and data-driven approaches. You'll need a strong challenger mindset and experience in collaboration across functions.

The ideal candidate has proven P&L ownership experience in telecommunications and a strong record in subscriber acquisition and revenue scaling. Join us to explore new opportunities and build long-term relationships within the digital ecosystem.

Qualifications

• Proven experience with P&L ownership in telecommunications or tech-driven businesses.
• Strong track record in growth management with measurable results.
• Experience in a fast-paced, agile environment with cross-functional collaboration.

Responsibilities

• Develop and execute strategies to drive subscriber acquisition and growth.
• Own and report on key growth metrics and monitor performance dashboards.
• Pitch wholesale offers to potential partners and negotiate commercial terms.

Skills

Decision Making

Collaboration

Customer Orientation

Learning Agility

Developing People

Transdisciplinary Thinking

Job description

Role Overview

We are seeking a driven and entrepreneurial Growth Manager to join our MVNO team. This role will be responsible for accelerating subscriber growth and revenue performance through strategic engagement with existing partners and the development of new partnerships. Operating in a fast-paced, agile environment, you will take a data-driven and experimental approach to unlock growth opportunities, collaborating closely across brand, product, and operations. We are looking for someone with a strong challenger mindset—curious, bold, and always willing to test new ideas and bring fresh thinking to the team.

Key Responsibilities

• Growth Strategy & Performance
  • Develop and execute strategies to drive subscriber acquisition, retention, and ARPU growth.
  • Own and report on key growth metrics including partner acquisition, customer base expansion, and revenue KPIs.
  • Monitor performance dashboards and continuously optimize the business model through experimentation and iteration.
  • Lead competitive benchmarking and market analysis to identify emerging opportunities.
• Product & Commercial Optimization
  • Collaborate with product managers to refine pricing, packaging, and value propositions.
  • Work with MVNOs and wholesale partners to test and iterate on offers, bundles, and promotions to improve conversion and upsell.
  • Identify opportunities to create new revenue streams through innovative products, alternative business models, and strategic partnerships.
• Partnership Development & Stakeholder Engagement
  • Pitch wholesale offers to potential MVNO and wholesale partners, tailoring proposals to diverse market segments.
  • Negotiate business model and commercial terms for new partner onboarding.
  • Build long-term relationships with ecosystem players including MNOs, device manufacturers, fintechs, and digital service providers.

Qualifications

• Proven experience with P&L ownership in telecommunications, digital, or tech-driven businesses.
• Strong track record in growth management, with measurable results in subscriber acquisition and revenue scaling.
• Experience working in a fast-paced, agile environment with cross-functional collaboration.
• Data-driven with strong analytical, financial modelling, and problem-solving skills.
• Excellent stakeholder management, negotiation, and communication skills.

Preferred Qualifications

• Background in digital-first or challenger brand environments.
• Familiarity with subscription-based or telecom business models.
• Experience in partnership development with MNOs, MVNOs, or digital ecosystem players.
• Exposure to international markets and regulatory frameworks in telecom.
• Ability to lead cross-border projects and manage multicultural teams.

Skills & Competencies

• Decision Making
• Collaboration
• Customer Orientation
• Learning Agility
• Developing People
• Transdisciplinary Thinking