Senior Manager, Pre-Sales, Managed Roaming

Singtel Group; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Singtel Group is seeking a Senior Manager, Pre-Sales, Managed Roaming in Singapore. You will lead the MR Pre-Sales function, translating customer needs into scalable, secure, commercially viable roaming solutions.

You will partner across MR Business, Product, Networks, IT/MVNE, and vendors from discovery to onboarding handover. You will drive opportunities, coach the team, own end-to-end solution architecture, and lead technical responses and demonstrations to support complex deals and

Qualifications

• Bachelor's degree in Telecommunications, Engineering, Computer Science, Information Technology or related field.
• 10+ years in telecommunications with at least 5 years in Pre-Sales, Solution Engineering, or Technical Sales.
• Strong experience in international roaming and team leadership.
• Solid knowledge of 4G/5G roaming architecture and interfaces (SS7, Diameter, GTP, IPX, IMS, VoLTE/VoNR, eSIM).
• Experience with provisioning, charging/billing, APIs and MVNE/cloud platforms.
• Proven ability to lead RFI/RFP/SoW responses, workshops, demos and PoCs.

Responsibilities

• Lead and coach the MR Pre-Sales team, setting standards and priorities.
• Qualify opportunities with MR Business/Sales and shape requirements for RFIs/RFPs.
• Own end-to-end solution architecture for Managed Roaming and MRaaS.
• Lead technical responses, designs, workshops, demos, PoCs/UAT, and due diligence.
• Serve as the technical lead through the sales cycle and handle objections.
• Coordinate with Product, Networks, IT/MVNE, Security, Operations and vendors.
• Support business cases with sizing, costing, and risk assessment.
• Ensure smooth handover to onboarding and operations teams.

Skills

Pre-Sales leadership

Solution architecture

RFI/RFP responses

Executive communication

Global teaming

Education

Bachelor's Degree in Telecommunications

Tools

SS7

Diameter

GTP

IPX

IMS

VoLTE/VoNR

eSIM

Job description

Senior Manager, Pre-Sales, Managed Roaming

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll help shape global roaming and travel connectivity solutions, bringing together deep telecommunications expertise, solution architecture and customer engagement to accelerate new opportunities from concept to launch.

Be a Part of Something BIG!

As the Senior Manager, Pre-Sales, Managed Roaming, you will lead the Managed Roaming (MR) Pre-Sales function, translating customer business and technical requirements into scalable, secure and commercially viable solutions.

You will partner closely with MR Business/Sales, Product, Network, IT/MVNE, Operations and vendors from customer discovery and solution design through proposal, technical validation and onboarding handover, helping accelerate revenue growth and time-to-launch.

How You will Make An Impact:

Lead and coach the MR Pre-Sales team, setting solutioning standards, priorities, quality controls and capability development.

Partner with MR Business/Sales to qualify opportunities, conduct customer discovery and shape requirements ahead of RFI/RFP engagements.

Own end-to-end solution architecture for Managed Roaming, MRaaS and related global travel connectivity offerings.

Lead technical RFI/RFP/RFQ responses, proposals, solution designs, customer workshops, demonstrations, PoCs/UAT and technical due diligence.

Act as the technical lead throughout the sales cycle, resolving technical objections and solution trade-offs to support complex deal closure.

Coordinate across Product, Network, IT/MVNE, Security, Operations and vendors to validate solution feasibility, dependencies, effort, cost inputs and delivery plans.

Support business cases and commercial proposals through technical sizing, costing, risk assessment and service-impact considerations.

Ensure structured handover to onboarding and Operations teams with clear requirements, acceptance criteria, ownership and operational readiness.

Translate customer and market feedback into reusable solution modules, automation opportunities and product/platform roadmap enhancements.

Track Pre-Sales effectiveness and capacity and represent Managed Roaming in key customer and industry engagements.

Travel internationally as required to support customer, partner and industry engagements.

Skills for Success:

Bachelor's Degree in Telecommunications, Engineering, Computer Science, Information Technology or a related discipline.

10+ years of telecommunications experience, including at least 5 years in Pre-Sales, Solution Engineering or Technical Sales.

Strong experience in international roaming, together with team and solution leadership experience.

Strong knowledge of 4G/5G roaming architecture and interfaces, including SS7, Diameter, GTP, IPX, IMS, VoLTE/VoNR, eSIM and IMSI.

Strong solution architecture capabilities across provisioning, charging/billing, APIs and MVNE/cloud platforms.

Experience leading RFI/RFP/SoW responses, proposals, workshops, demonstrations, PoCs/UAT and technical objection handling.

Experience in technical sizing, costing and business case support.

Strong people leadership and consultative customer engagement capabilities.

Strong executive communication, structured problem-solving and stakeholder influencing skills.

Able to prioritise effectively and collaborate across global and cross-cultural teams.

Good understanding of the global roaming ecosystem and partner/vendor management.

Experience with onboarding, operational handover and service assurance.

Awareness of relevant regulatory, KYC and privacy requirements.

Willing and able to travel internationally when required.

Are you ready to say hello to BIG Possibilities?