Assistant General Manager

Singapore Island Country Club; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Singapore Island Country Club is seeking an Assistant General Manager in Singapore to join the senior management team and support the General Manager in leading a premier private members' club. This hands-on role spans golf, F&B, operations, finance, and member services to deliver exceptional standards.

You will engage with committees, staff and members, drive improvements, and ensure consistent execution of policies while maintaining a strong management presence across facilities and member

Qualifications

• Degree in Business, Hospitality Management or related field.
• PGA qualification or equivalent preferred.
• Proven GM or Senior Executive experience in a golf/private club.
• Strong leadership and communication skills.
• Willing to work flexible hours including weekends/holidays.

Responsibilities

• Support the General Manager in the overall management and daily operation of the Club.
• Provide leadership across departments and ensure coordination across golf, sports, F&B, housekeeping, security, events, marketing, membership, HR, finance, IT, projects and facilities.
• Oversee golf and sporting activities and maintain a strong management presence at facilities and member touch points.
• Ensure operational standards, policies and procedures are consistently implemented.
• Identify weaknesses and develop practical solutions to improve efficiency, service and member satisfaction.
• Deliver an exceptional private members' club experience and review member touch points for service improvements.
• Engage with members to understand expectations, concerns and priorities.
• Develop positive relationships with members and Club committee representatives.
• Hire, train and schedule department staff, building strong teamwork.

Skills

Leadership

Communication

Strategic thinking

Budgeting

Education

Degree in Business or Hospitality Management

PGA qualification or equivalent

Job description

The Assistant General Manager will be a senior member of the Club's management team, supporting the General Manager in the overall leadership, management and development of a premier private members' club. This is a hands-on leadership position requiring an individual who can move confidently across all areas of the Club, identify opportunities for improvement, engage with committees, members and employees, and ensure that agreed standards are consistently delivered.

Key Responsibilities

• Support the General Manager in the overall management and daily operation of the Club

• Provide leadership across the Club's operational departments and ensure effective coordination between departments across golf, sports, F&B, housekeeping, security, events, marketing, membership, human resources, finance, IT, projects and facilities maintenance

• Provide leadership and operational oversight across golf and sporting activities.

• Maintain a strong management presence across the Club's facilities and member touch points

• Ensure that operational standards, policies and procedures are consistently implemented

• Identify operational weaknesses and develop practical solutions to improve efficiency, service and member satisfaction

• Maintain a strong focus on delivering an exceptional private members' club experience

• Regularly review member touch points and identify opportunities to improve service standards

• Engage directly with members and understand their expectations, concerns and priorities

• Developing positive relationships with members and Club committee representatives.

• Hire, train and schedule department staff, while building strong teamwork

About you

• Degree in Business, Hospitality Management, or a related field

• Professional Golf Association (PGA) qualification or equivalent recognised professional golf qualification is preferred

• Proven track record and experience as a General Manager or Senior Executive within a golf club, country club or private members' club organisation

• Strong leadership and clear communication skills

• Budgeting skills and an eye for high quality

• Must be ready to work flexible hours, including weekends and holidays