Assistant Engineer, IT

St Engineering; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

ST Engineering is seeking an IT Asset & Inventory Specialist to join our Benoi-based team in Singapore. You will manage IT assets, oversee deliveries, labeling, and inventory records, and coordinate procurement with vendors while supporting end-user devices and meeting rooms.

You will respond to tickets, ensure SLA compliance, and stay updated on IT and AI trends. A proactive, detail-oriented team player with continuous learning mindset will thrive in this role.

Qualifications

• Knowledge of inventory management systems.
• Experience with AI platforms/tools is an advantage.
• Proficient in Office365 and Windows OS.
• Experience with a ticket management system.
• Strong organizational, analytical, and problem-solving skills.
• Team player with customer-service orientation.

Responsibilities

• Respond to tickets and resolve hardware/software issues.
• Ensure SLA compliance.
• Prepare PCs for new hires and support printers/copiers and meeting rooms.
• Oversee IT equipment delivery, inspection, labeling, and inventory records.
• Asset tagging and classification; proper documentation.
• Maintain IT stores and procurement of equipment.
• Coordinate with vendors and manage IT projects as needed.

Skills

Inventory management

AI platforms

Ticket management

Customer service

Multitasking

Tools

Office365

Windows 11

Ticket management system

Job description

• Incident & Service Management: Respond to tickets, resolve hardware/software issues, and ensure SLA compliance.
• Collaboration & Continuous Learning: Work on digital initiatives, track KPIs for AI projects, and stay updated on IT and AI trends for ongoing improvement.
• User & Device Support: Monitor preparation of PCs for new hires, assist with printers/copiers, and support meeting rooms.
• IT Asset & Inventory Management: Oversee delivery, inspection, labelling, and registration of IT equipment; maintain accurate inventory records and compliance with audits.
• Equipment Handling & Documentation: Manage transfers, returns, and updates in IT systems; ensure proper asset tagging and classification.
• IT Store & Procurement: Maintain IT stores, ensure hardware readiness, and handle procurement of IT equipment
• Vendor Coordination: Act as primary contact for vendors, ensuring timely delivery and issue resolution.
• Project & Ad Hoc Tasks: Manage assigned IT projects and perform other IT-related duties as required.

Requirements

• Knowledge of inventory management systems and experience with AI platforms/tools is an advantage.
• Proficient in Microsoft Office (Office365), Windows OS (Win11), and Ticket Management System.
• Strong organizational, analytical, and problem-solving skills; attention to detail.
• Team player with a positive attitude, quick learner, multitasker, customer-service oriented.
• Self-motivated with a commitment to continuous learning and self-upgrading in both IT and AI domains.
• Working location at Benoi, working hours Mon - Fri 7.25am to 5pm, islandwide transportation provided