Assistant Director (Programme Operations), Asian HEAL

SingHealth; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SingHealth's Asian HEAL leads executive master and customised programmes across Asia. The role oversees end-to-end programme management, partnerships, budgeting, and delivery with senior stakeholders. You will drive financial planning, reporting, and continual improvements in systems and processes to scale and enhance quality.

Occasional regional travel is required. You will collaborate with programme leads, faculty and partners to operationalise design and deliver impactful learning journeys

Qualifications

• Bachelor's degree required.
• Minimum 10 years of relevant work experience, preferably in training or programme management.
• Demonstrated ability to engage with senior-level executives and collaborate across functions.
• Excellent attention to detail with strong organisational and project management capabilities.
• Proven track record in managing internal operations and people development.
• Strong networking and cross-cultural skills; willing to travel occasionally.

Responsibilities

• Lead end-to-end management of Executive Master and customised Executive Programmes, ensuring alignment with academic, governance, and administrative requirements.
• Drive programme planning and execution, scheduling, resource allocation, delivery timelines, and quality; manage full lifecycle from lead generation to alumni engagement.
• Oversee programme financials, budgeting, pricing strategy, portfolio performance, and reporting frameworks.
• Lead client engagement, partner development, negotiations, and management of programme-related agreements.
• Operationalise programme design with learning journeys, site immersions, and delivery formats to enhance efficiency and quality.
• Provide guidance to team and oversee marketing, outreach and alumni engagement strategies to support programme growth.

Skills

Executive programme management

Stakeholder engagement

Budgeting and finance management

Cross-cultural communication

Project planning

Relationship development

Education

Bachelor's degree in Business, Science, Social Sciences, or related discipline

Job description

The Asian Institute for Healthcare Leadership and Management (Asian HEAL) is part of SingHealth's International Collaborations Division and serves as a regional leadership and knowledge platform dedicated to advancing healthcare leadership and management excellence across Asia.

What You Will Do

You will lead and oversee the end-to-end management of Executive Master and customised Executive Programmes, ensuring alignment with academic, governance, and administrative requirements. This includes driving programme planning and execution, overseeing scheduling, resource allocation, delivery timelines, and quality as well as managing the full Executive Master student lifecycle, from lead generation and admissions through enrolment, programme delivery, graduation, and alumni engagement.

You will oversee programme financials, including budgeting, pricing strategy, and portfolio performance, monitoring revenue, costs and margins, and provide reporting to support decision-making. You will also establish reporting frameworks across operational, financial, and programme outcomes, and drive improvements in systems, processes, and delivery models.

You will lead client engagement and partnership development efforts, including needs assessment, solutioning, and relationship management, and serve as the key point of contact for partners, clients, and internal stakeholders on strategic, contractual, and operational matters. This includes leading the development, negotiation, and management of programme-related agreements such as Letters of Engagement, service agreements, and vendor contracts.

Working closely with Programme Leads, faculty, and partners, you will operationalise programme design, including learning journeys, site immersions, delivery formats, drive continuous improvement in programme delivery, systems, and processes to enhance efficiency, scalability, and quality.

You will provide guidance to team members to ensure effective executive of programme operations and oversee marketing, outreach and alumni engagement strategies to support programme growth and strengthen the Asian HEAL network.

Job Requirements

• Bachelor's Degree in Business, Science, Social Sciences, or related discipline
• Minimum 10 years of relevant work experience, preferably in training or programme management
• Demonstrated ability to engage and work effectively with senior-level executives, faculty, and team members across various functions and levels in the organisation
• Excellent attention to detail, with strong organisational and project management capabilities
• Proven track record in managing internal operations, with good people development and management experience
• Strong networking, interpersonal, and cross-cultural skills, with the ability to build relationships across diverse regional contexts
• Willingness to travel within the region occasionally