Assistant Director (Programme Operations), Asian HEAL

Singapore Health Services Pte Ltd (SingHealth HQ); Singapore; Sur place; SGD 180 000 - 260 000; Plein temps

Résumé du poste

Asian Institute for Healthcare Leadership and Management (Asian HEAL) in Singapore leads regional executive education initiatives within SingHealth's International Collaborations Division. You will oversee end-to-end Executive Master programmes, from planning to alumni engagement, ensuring governance and quality across the portfolio.

The role requires deep programme management expertise, strong stakeholder relations, and a track record in operationalising learning journeys, partner engagements,

Qualifications

• Bachelor's degree in a related discipline.
• Minimum 10 years of relevant work experience, preferably in training or programme management.
• Proven ability to engage with senior-level executives and diverse stakeholders across regions.
• Strong organisational and project management capabilities with attention to detail.
• Experience in internal operations, people development, and management.
• Excellent networking and cross-cultural communication across regional contexts.
• Willingness to travel within the region occasionally.

Responsabilités

• Lead end-to-end management of Executive Master and customised Executive Programmes, including planning and execution.
• Oversee the student lifecycle from lead generation to alumni engagement.
• Manage programme financials, pricing strategy, budgeting, and portfolio performance with reporting.
• Establish reporting frameworks for operations, financials and outcomes.
• Drive improvements in systems, processes, and delivery models.
• Lead client engagement, partner development, and contract negotiations for programme-related agreements.
• Operationalise programme design, learning journeys, site immersions and delivery formats.
• Guide the team to ensure effective execution of programme operations and contribute to marketing and alumni engagement.

Connaissances

Stakeholder engagement

Project management

Leadership

Cross-cultural networking

Formation

Bachelor's Degree in Business, Science, Social Sciences, or related discipline

Description du poste

The Asian Institute for Healthcare Leadership and Management (Asian HEAL) is part of SingHealth's International Collaborations Division and serves as a regional leadership and knowledge platform dedicated to advancing healthcare leadership and management excellence across Asia.

What You Will Do:

You will lead and oversee the end-to-end management of Executive Master and customised Executive Programmes, ensuring alignment with academic, governance, and administrative requirements. This includes driving programme planning and execution, overseeing scheduling, resource allocation, delivery timelines, and quality as well as managing the full Executive Master student lifecycle, from lead generation and admissions through enrolment, programme delivery, graduation, and alumni engagement.

You will oversee programme financials, including budgeting, pricing strategy, and portfolio performance, monitoring revenue, costs and margins, and provide reporting to support decision-making. You will also establish reporting frameworks across operational, financial, and programme outcomes, and drive improvements in systems, processes, and delivery models.

You will lead client engagement and partnership development efforts, including needs assessment, solutioning, and relationship management, and serve as the key point of contact for partners, clients, and internal stakeholders on strategic, contractual, and operational matters. This includes leading the development, negotiation, and management of programme-related agreements such as Letters of Engagement, service agreements, and vendor contracts.

Working closely with Programme Leads, faculty, and partners, you will operationalise programme design, including learning journeys, site immersions, delivery formats, drive continuous improvement in programme delivery, systems, and processes to enhance efficiency, scalability, and quality.

You will provide guidance to team members to ensure effective executive of programme operations and oversee marketing, outreach and alumni engagement strategies to support programme growth and strengthen the Asian HEAL network.

Job Requirements:

• Bachelor's Degree in Business, Science, Social Sciences, or related discipline

• Minimum 10 years of relevant work experience, preferably in training or programme management

• Demonstrated ability to engage and work effectively with senior-level executives, faculty, and team members across various functions and levels in the organisation

• Excellent attention to detail, with strong organisational and project management capabilities

• Proven track record in managing internal operations, with good people development and management experience

• Strong networking, interpersonal, and cross-cultural skills, with the ability to build relationships across diverse regional contexts

• Willingness to travel within the region occasionally