Assistant Application Engineer – On-Site Support & Training

The Supreme HR Advisory Pte. Ltd.; Singapore; Presencial; SGD 32.000 - 39.000; Jornada completa

Descripción de la vacante

The Supreme HR Advisory Pte. Ltd. invites applications for an Assistant Application Engineer on a 1-year contract (renewable).

The role is based in Kallang, Singapore, with 5-day workweeks, overtime as required, and monthly salary up to SGD 3,200 plus incentives up to SGD 800. You will provide product information, assist sales reps and customers, perform application testing, troubleshoot issues, and travel to customer sites for on-site support and training.

Formación

• Diploma in engineering (Computer/Electrical) required.
• Analytical thinking to identify underlying principles from data.
• Familiar with logic control and Microsoft Excel.
• Familiar with serial, Modbus TCP, Ethernet, and EIP protocols.
• Familiar with HMI programming.

Responsabilidades

• Receive calls or emails from sales reps and customers and answer inquiries about product capabilities and applications.
• Analyze and troubleshoot customer issues by phone, email, and on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer sites for on-site support, setup, and fine-tuning.
• Provide post-sales application training to customers.
• Create and update training manuals for customers.
• Assist sales reps with on-site presentations as needed.
• Identify areas to improve department efficiency and initiate improvement projects.
• Observe company and department policies and procedures.
• Handle other duties or projects as assigned.

Conocimientos

Analytical thinking

Excel skills

Communication protocols

HMI programming

Educación

Diploma in Engineering (Computer/Electrical)

Herramientas

PLC

SQL/MySQL

C#/Java/Python

Descripción del empleo

The Supreme HR Advisory Pte. Ltd. invites applications for an Assistant Application Engineer on a 1-year contract (renewable).

The role is based in Kallang, Singapore, with 5-day workweeks, overtime as required, and monthly salary up to SGD 3,200 plus incentives up to SGD 800. You will provide product information, assist sales reps and customers, perform application testing, troubleshoot issues, and travel to customer sites for on-site support and training.