Asia Regional Head, People Services & Solutions

MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD.; Singapore; On-site; SGD 140,000 - 190,000; Full time

Job summary

MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. is seeking a seasoned HR Operations leader to head the Asia Regional Services Hub.

You will translate regional GPSS models into clear service ownership and delivery standards, and manage cross-country HR services with a focus on capacity planning and customer outcomes. The role requires a Bachelor’s degree and 8+ years in HR/People Operations, with experience in shared services, service delivery, and governance.

Qualifications

• Bachelor's degree in HR, Business Administration, Operations Management, or a related field.
• At least 8 years of progressive experience in HR Operations, People Operations, HR shared services, service delivery, or related operational roles.

Responsibilities

• Lead the Asia Regional Services Hub, translating the regional GPSS operating model into service ownership and delivery standards.
• Provide end-to-end leadership for regional People services including Talent Acquisition and Total Rewards.
• Ensure consistent service delivery across Singapore, Malaysia, Taiwan and other Asia countries through capacity planning and escalation management.
• Define and manage service KPIs, SLAs, quality measures, productivity, turnaround time, and customer experience outcomes.
• Establish governance with KPIs, dashboards, quality reviews, and regular operational reviews.
• Build and develop a high-performing regional team with inclusion and continuous improvement culture.

Education

Bachelor's degree in HR Administration / Operations Management / Business Administration

Job description

MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. is seeking a seasoned HR Operations leader to head the Asia Regional Services Hub.

You will translate regional GPSS models into clear service ownership and delivery standards, and manage cross-country HR services with a focus on capacity planning and customer outcomes. The role requires a Bachelor’s degree and 8+ years in HR/People Operations, with experience in shared services, service delivery, and governance.