Purpose
Drive sustainable growth of the Airfreight portfolio across Southeast Asia by managing and expanding strategic customer accounts. The role focuses on strengthening customer partnerships, ensuring consistent operational excellence across multiple countries, and unlocking value through integrated, end-to-end logistics solutions.
Key Responsibilities
- Sales Partnership & Customer Acquisition – Partner closely with Sales teams to co‑develop and win customers, actively supporting customer engagements, pitches, and solution design. Act as a client‑facing commercial expert, bringing Airfreight product knowledge into sales conversations to strengthen value propositions. Support Sales in new business acquisition and key account expansion with a strong focus on commercial outcomes. Collaborate on strategic account planning, ensuring alignment between customer needs and Airfreight capabilities.
- Commercial & Product Expertise – Bring a strong hybrid sales (70%) and product (30%) mindset, combining commercial drive with deep product understanding. Translate customer requirements into end‑to‑end, competitive solutions, leveraging knowledge of cargo dynamics and market conditions. Act as a bridge between Product, Sales, and Operations, ensuring solutions are both commercially viable and operationally executable.
- Pricing, RFQs & Market Competitiveness – Lead and support pricing strategies, RFQs, and commercial proposals, ensuring alignment with market trends and customer expectations. Apply strong analytical skills to evaluate cost structures, margins, and pricing competitiveness. Work closely with internal stakeholders to structure winning bids and optimise commercial outcomes. Leverage data and tools (e.g., Salesforce) to track pipeline, performance, and conversion rates. Utilize analytics to generate insights and continuously improve commercial effectiveness. Stay updated on market trends, customer needs, and competitive landscape to refine strategies.
What We Are Looking For
- Seasoned professional with 8‑10 years of experience in Airfreight sales, freight forwarding, or commercial roles within the freight forwarding industry.
- Experience in client‑facing roles, including customer presentations, solutioning, and commercial negotiations.
- Strong understanding of pricing, RFQs, and market dynamics in Airfreight.
- Experience managing or supporting key accounts, with the ability to bridge commercial and operational aspects.
- Highly analytical, with strong numerical skills and the ability to translate data into actionable insights.
- Strong stakeholder management skills, adept at working across a matrix organisation.
- Familiarity with tools such as Salesforce; knowledge of CargoWise and Power BI is an advantage.
- Leadership experience is a plus, though high‑potential individual contributors are also welcome.
Equal Opportunity Statement
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation, please contact us by emailing accommodationrequests@maersk.com.