ArcGIS \\ ServiceNow Developer (Ref 26328)

JOBLINE RESOURCES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JOBLINE RESOURCES PTE. LTD. is seeking an Application Support Engineer to diagnose and resolve issues across critical business systems.

You will act as a software detective, identify root causes, and deliver timely solutions to keep systems stable and available. You will collaborate with cross-functional teams, document troubleshooting steps, and drive continuous improvement. The role requires ArcGIS expertise and familiarity with ServiceNow Field Service Management, plus strong teamwork and

Qualifications

• Diploma/Degree in Computer Science, Information Systems, Science, Engineering or Equivalent.
• At least 3-4 years of working experience in information technology.

Responsibilities

• Act as a software detective, identifying and solving issues across multiple components of critical business systems.
• Collaborate and manage the team, engage with multiple teams, and contribute to key decisions.
• Provide solutions to problems for your immediate team and across multiple teams.
• Lead efforts to document troubleshooting processes and share knowledge to enhance team capabilities.
• Proactively identify potential system risks and recommend improvements to prevent disruptions.

Skills

ESRI ArcGIS

Leaflet.js

Education

Diploma/Degree in Computer Science, Information Systems, Science, Engineering or Equivalent

Tools

ServiceNow Field Service Management

Job description

Responsibilities

• As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems.
• You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions.
• Providing solutions to problems for your immediate team and across multiple teams is a vital part of this role.
• Expert proficiency in ESRI ArcGIS is required. Advanced proficiency in ServiceNow Field Service Management is suggested.
• Analyze complex software issues and develop effective solutions to maintain system stability and performance.
• Collaborate closely with cross-functional teams to ensure seamless integration and support of business-critical applications.
• Lead efforts to document troubleshooting processes and share knowledge to enhance team capabilities.
• Proactively identify potential system risks and recommend improvements to prevent future disruptions.
• Contribute to continuous improvement initiatives by evaluating new tools and technologies relevant to application support.

Requirements

• A Diploma/Degree in Computer Science, Information System, Science, Engineering or Equivalent.
• At least 3-4 years of working experience in information technology.

Top 3 Must have:

• ESRI ArcGIS
• Leaflet.js
• ServiceNow Field Service Management

Licence no: 12C6060