GIS & ServiceNow Field Ops Specialist

Accenture Southeast Asia

Singapore

On-site

SGD 65,000 - 110,000

Full time

14 days+

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Job summary

Accenture is seeking a GIS & ServiceNow Field Service Management Analyst to design, configure, and enhance geospatial and field service solutions that support efficient field operations and data-driven decision making. You will collaborate with cross-functional teams to deliver scalable, user-centric solutions leveraging GIS technologies and the ServiceNow platform.

The role involves configuring FSM capabilities, developing geospatial solutions with ESRI ArcGIS, and building interactive maps

Qualifications

2–4 years of experience in GIS, web mapping, or enterprise platform implementation.
Hands-on experience with ESRI ArcGIS and web-mapping tools.
Working knowledge of ServiceNow Field Service Management (FSM).

Responsibilities

Configure and support ServiceNow Field Service Management (FSM) capabilities, including work orders, dispatching, mobile workforce, and asset tracking.
Design and implement geospatial solutions using ESRI ArcGIS to visualize and manage location-based data.
Develop and customize interactive web-based maps using Leaflet.js and JavaScript.
Integrate GIS data and services with ServiceNow and other enterprise platforms.
Translate business and operational requirements into functional and technical specifications.
Conduct testing, troubleshooting, and defect resolution across GIS and ServiceNow components.
Collaborate with developers, functional consultants, and business stakeholders to ensure high-quality delivery.