ServiceNow Developer (ArcGIS)

7600 Accenture Pte Ltd Company; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Accenture is seeking a GIS & ServiceNow Field Service Management Analyst to design, configure, and enhance geospatial and field service solutions that support efficient field operations and data-driven decision making.

You will collaborate with cross-functional teams to deliver scalable, user-centric solutions leveraging GIS technologies and the ServiceNow platform.

Qualifications

• 2–4 years of experience in GIS, web mapping, or enterprise platform implementation.
• Hands-on ArcGIS experience (ArcGIS Online/Server).
• Working knowledge of Leaflet.js and JavaScript-based web mapping development.
• Experience configuring or supporting ServiceNow FSM.
• Understanding of APIs and data flows.

Responsibilities

• Configure and support ServiceNow FSM capabilities including work orders and dispatching.
• Develop geospatial solutions using ESRI ArcGIS.
• Create interactive web maps with Leaflet.js and JavaScript.
• Assist with system integrations and data flows across platforms.

Skills

GIS expertise

Web mapping

JavaScript

ServiceNow FSM

API integration

Analytical thinking

Communication

Tools

ArcGIS (ArcGIS Online/Server)

Leaflet.js

ServiceNow

ESRI GIS tools

Job description

About the Role

As a GIS & ServiceNow Field Service Management Analyst at Accenture, you will design, configure, and enhance geospatial and field service solutions that support efficient field operations and data-driven decision making. You will collaborate with cross-functional teams to deliver scalable, user-centric solutions leveraging GIS technologies and the ServiceNow platform.

Key Responsibilities

Configure and support ServiceNow Field Service Management (FSM) capabilities, including work orders, dispatching, mobile workforce, and asset tracking Design and implement geospatial solutions using ESRI ArcGIS to visualize and manage location-based data Develop and customize interactive web-based maps using Leaflet.js and JavaScript Integrate GIS data and services with ServiceNow and other enterprise platforms Translate business and operational requirements into functional and technical specifications Conduct testing, troubleshooting, and defect resolution across GIS and ServiceNow components Collaborate with developers, functional consultants, and business stakeholders to ensure high-quality delivery 2–4 years of experience in GIS, web mapping, or enterprise platform implementation Hands-on experience with ESRI ArcGIS (ArcGIS Online, ArcGIS Server, or related tools) Working knowledge of Leaflet.js and JavaScript-based web mapping development Experience configuring or supporting ServiceNow Field Service Management (FSM) Understanding of system integrations, APIs, and data flows Strong analytical, problem-solving, and communication skills Ability to work effectively in a collaborative, fast-paced environment Beginner proficiency in cartographic design. Beginner proficiency in database management.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture