Application Support Engineer

Intellect Design Arena Ltd; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

Intellect Design Arena Ltd in Singapore is seeking an Application Support Specialist for on-site client support. The role requires strong Java/J2EE and Oracle skills, with knowledge of Spring, shell scripts, WebSphere, and production release processes.

You will work closely with banks and product teams to implement solutions and resolve issues with a focus on uptime and compliance. The incumbent will coordinate with offshore teams, gather new requirements, and ensure timely ticket resolution

Qualifications

• Banking domain knowledge and IT experience in production support.
• Strong Java/J2EE and Oracle technical skills.
• Experience with Spring, shell scripts, and banking processes.
• Ability to coordinate with multiple stakeholders and offshore teams.
• Experience in production release and incident resolution.

Responsibilities

• Act as Senior developer in onsite support and design for new requirements.
• Implement and maintain activities per Banks standards and guidelines.
• Troubleshoot Java and Oracle based issues and coordinate resolutions.
• Manage EOD processes, app server/web server, and clustering/load balancers.
• Collaborate with development and infrastructure for migrations and DR activities.

Skills

Java

J2EE

Oracle

Spring

Shell scripting

WebSphere

AutoSys

TWS

PL/SQL

Tools

WebSphere

AutoSys

TWS

Oracle Database

Job description

Intellect Design Arena Ltd is a global leader in enterprise-grade financial technology, providing cloud-native, composable, and intelligent platforms to progressive financial institutions worldwide. Operating extensively across the APAC with an established and rapidly growing presence in the region's premier financial hubs, and tier-one institutions.

Driven by design thinking and first principles, our flagship architectures—including eMACH.ai, Purple Fabric, and iTurmeric—enable rapid modular adoption and intelligent, high-efficiency workflows tailored to the evolving digital and regulatory needs of APAC banking. At Intellect, we blend deep domain expertise with cutting-edge tech to drive digital transformation, operational efficiency, and sustainable growth for the future of regional finance. Join us to build the next generation of global fintech

Role: Application Support Specialist

Experience: 5+

Job Description

• Incumbent will be working as a Senior developer in the onsite support role and designer for the new requirements.
• He /She will be involved in implementation and maintenance activities as per Banks standards and guidelines.
• He /She has to be strong in J2EE & ORACLE. Knowing Spring, shell scripts and banking domains will add value.
• (Experience 5+ year working experience in Java based projects involving transaction managements and must have experience in production release/support)
• A suitable person is required to work at client place and need to support the product. The expectation is to able to analyze the issue both technically (Java And Oracle) and functionally and track it to closure by co coordinating with various stake holders (different product processors , Business Users and offshore teams). Should able to gather new requirement and discuss solutions and able to implement the same.

Job Requirements

• Should have strong domain knowledge on Banking Products – Collateral and limits and peripherals applications
• Should have technical knowledge on both Java and oracle
• Should be able to converse with business users of multi countries for issue resolution and new requirements
• Should be able to support multiple environments for EOD's , App server/Web Server (Webshere)(with knowledge on clusters, Load balancers), Oracle Database (debug large PL/Sql, Write complex queries, Performance tuning).
• Should be able to effectively co ordinate between offshore and onsite for quick TAT for issue resolutions.
• Should have knowledge on Intellect suite product, Oracle (12c,19), Java (EJB, Servlets, JSP, Spring, Spring Boot, JSON).
• Create/ Modify TWS , AutoSys
• Troubleshooting production reported issues.
• Troubleshooting Production Batch jobs failures issue.
• To assign and resolve all tickets without any SLA breach. Most of tickets to be updated with findings and cause for issue.
• Proactively carrying out all monitoring activities which ensured issues are fixed before they become problems, improving uptime and efficiencies.
• Work on WebSphere application deployment during release week in production.
• Perform DR/COB activity as per requirement and check application functionality on DR environment.
• Co-ordinate and work with Development and infrastructure team to perform migration activities