Application Support Consultant

Cybervault; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech company in Singapore is seeking an Application Support Consultant to provide essential technical expertise and assistance for software applications. The ideal candidate will have 3 years of experience in system operation support, preferably in Java or .NET technologies. Responsibilities include maintaining applications, monitoring security compliance, and documenting technical processes. ITIL certification is preferred.

Qualifications

• 3 years of hands-on experience in system operation support.
• Experience with Java or .Net technologies.
• Proactive self-starter with analytical and creative mindset.

Responsibilities

• Provide technical expertise and assistance for application maintenance.
• Monitor compliance to security measures.
• Document technical architecture and issue resolutions.

Skills

Analytical skills

Java or .NET expertise

Customer-oriented mindset

Problem-solving skills

Multi-tasking abilities

Education

Bachelor's Degree or Professional Degree

Tools

ITIL v3/v4 certification

Software applications

Job description

Overview

Position Name - Application Support Consultant

Experience - 3 years

No of positions - 1

Position Purpose

Providing technical expertise and assistance to clients or internal users regarding the operation, troubleshooting, and maintenance of software applications.

Roles and Responsibilities

• The candidate will assists senior team members with support the maintenance and update of an existing pharmacy application.
• Support monitoring of compliance to security measures
• Solve routine problems that occur within applications
• Liaising with vendor and users on issues log and status
• Propose recommendations to improve application performance
• Document the application’s technical architecture, issue resolutions and procedure
• Provide 24/7 primary application maintenance support

Requirements / Qualifications

• Candidate must possess at least a Bachelor\'s Degree or Professional Degree in Industrial and System Engineer/Computer Science/Information Technology or equivalent.
• At least 2-3 years of relevant hands-on experience in system operation support either in Java or .net or related technologies.
• Candidates should have strong analytical and able to work independently.
• Proactive self-starter with ananalytical and creative mind.
• Result and customer oriented withmulti-tasking capabilities.
• ITIL v3/v4 certification andstrong service-oriented experience / background
• Knowledge and understanding ofIT industry environment and business needs