Application Processing Executive | 2-Year Contract

ML CONSULTING PTE LTD; Singapore; On-site; SGD 31,000 - 47,000; Part time

Job summary

ML Consulting Pte Ltd is seeking a detail-oriented professional for a contract-based role in Singapore, located at Tanjong Pagar. The position covers end-to-end application processing and claims administration support, with responsibilities spanning verification, inquiries handling, stakeholder liaison, mail merges, and reporting.

2+ years of relevant experience is expected, in a fast-paced environment. The contract period runs from 1 April 2027 to 31 March 2029 (renewable), with standard

Qualifications

• Minimum GCE A' Levels or Diploma.
• At least 2 years of relevant working experience in application processing and claims administration (e.g. insurance claims, hospitalisation claims, social welfare schemes, etc.).
• Proficient in Microsoft Office applications, particularly Word, Excel and Outlook.
• Ability to handle enquiries in a professional manner.
• Good attention to detail and high accuracy in reviewing and processing information.
• Able to work independently and manage multiple tasks in a fast-paced environment.
• Strong written and verbal communication skills.

Responsibilities

• Verify system entries and applications, including reviewing supporting documents for completeness and accuracy.
• Handle enquiries via phone and email, providing timely and professional responses.
• Conduct outbound calls and send reminders via phone and email to facilitate timely follow-up and action.
• Liaise with internal and external stakeholders to follow up on application-related matters.
• Prepare mail merges and coordinate the printing and mailing of letters and other correspondence.
• Prepare, compile, and generate reports.
• Perform any other ad hoc duties as assigned.

Skills

MS Office

Word

Excel

Outlook

Attention to detail

Communication skills

Time management

Independent working

Education

GCE A' level or Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Location: Tanjong Pagar

Contract Period:1 April 2027 to 31 March 2029 (renewable)

Working Hours:

• Mondays to Fridays:8.30AM to 6.00PM

Job scope:

• Verify system entries and applications, including reviewing supporting documents for completeness and accuracy
• Handle enquiries via phone and email, providing timely and professional responses.
• Conduct outbound calls and send reminders via phone and email to facilitate timely follow-up and action.
• Liaise with internal and external stakeholders to follow up on application-related matters
• Prepare mail merges and coordinate the printing and mailing of letters and other correspondence
• Prepare, compile, and generate reports
• Perform any other ad hoc duties as assigned

Requirements:

• Minimum GCE'A' levels or Diploma
• At least 2year of relevant working experience in application processing andclaims administration (e.g. insurance claims, hospitalisation claims, social welfare schemes, etc.)
• IT-savvy and proficient in Microsoft Office applications, particularly Word, Excel, and Outlook
• Ability to handle enquiries in a professional manner
• Good attention to detail and a high level of accuracy in reviewing and processing information
• Able to work independently and manage multiple tasks in a fast-paced environment
• Strong written and verbal communication skills

We regret only shortlisted candidates will be notified.

ML Consulting Pte Ltd EA License No: 91C2939

ML Consulting Pte Ltd EA Personnel: Angela Leong (R1106152)