Application Consultant

M.SaaS; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Job summary

M.SaaS is seeking an ERP consultant in Singapore with 2+ years in ERP implementation and support. You will gather requirements directly from users, participate in design sessions, and document solutions.

The role involves on-site or remote implementation, support, and end-user training, with a focus on building strong customer relationships. Ideal candidates will have a degree or higher diploma in computer science or equivalent, solid knowledge of business processes (finance, SCM, PM,

Qualifications

• Degree / Higher Diploma in Computer Science or equivalent.
• Two years’ experience in ERP implementation and support expected.
• Solid understanding of Finance / Accounting, SCM, PM/SM, Manufacturing, CRM & Support.

Responsibilities

• Understand Customer / Product Requirement directly from Customer Users, Consultants and/or Document (BRD /FRD).
• Participate and Contribute in Solution / Product Design Sessions and Documentations
• Perform Implementation (On-site and/or remotely)
• Perform Customer Support (On-site and/or remotely)
• Perform End User Training (On-site and/or remotely)
• Create and maintain a positive customer relationship
• Provide consultation to Customers / Key Users on business process improvements.

Skills

Communication skills

Presentation skills

Customer relation building

Business process improvement

Problem solving

Education

Degree or Higher Diploma in Computer Science or equivalent

Tools

NetSuite ERP

Job description

Responsibilities:

• Understand Customer / Product Requirement directly from Customer Users, Consultants and/or Document (BRD /FRD).


• Participate and Contribute in Solution / Product Design Sessions and Documentations


• Perform Implementation (On-site and/or remotely)


• Perform Customer Support (On-site and/or remotely)


• Perform End User Training (On-site and/or remotely)


• Create and maintain a positive customer relationship


• Provide consultation to Customers / Key Users on business process improvements.

Requirements:

• Degree / Higher Diploma in Computer Science or equivalent


• A minimum of Two years’ experience in a reputed ERP systems implementation and support is expected.


• NetSuite ERP experience would be beneficial but is not essential.


• A solid understanding on one or many of following business areas is essential:


• Finance / Accounting, Supply Chain Management, Project & Service Management, Manufacturing, CRM & Support Management.


• Excellent communication and presentation skills


• Possess general knowledge on development and customization of software solutions.


• Knowledge of project management methodologies would be an advantage.


• Strong customer service skills and demonstrates ability to build professional relationships.