Systems Analyst

AEM Singapore Pte Ltd; Singapore; Sur place; SGD 70 000 - 110 000; Plein temps

Résumé du poste

AEM Singapore Pte Ltd is seeking a skilled NetSuite ERP Support specialist to provide end-to-end functional and technical support. You will handle system configuration, data maintenance, and reporting while coordinating with business users and external vendors for enhancements and issue resolution.

The role involves data migration from Oracle EBS to NetSuite, SIT/UAT testing, cutover activities, and post-go-live support, with focus on data integrity and accurate analytics.

Qualifications

• Diploma or Degree in Information Technology or related field.
• 3+ years in ERP support, systems analysis, or related IT role.
• Strong SQL, data extraction and validation skills.
• Knowledge of manufacturing/supply chain processes.
• Experience with NetSuite ERP and/or Oracle EBS preferred.

Responsabilités

• Provide functional and technical NetSuite ERP support; troubleshoot issues and resolve user queries.
• Support configuration, master data maintenance, user access, workflows, saved searches, and reporting.
• Collaborate with business users and external vendors to implement enhancements and resolve issues.
• Assist data migration from Oracle EBS to NetSuite: extraction, mapping, cleansing, validation, reconciliation.
• Support SIT/UAT, cutover, and post-go-live activities; ensure data integrity.
• Develop and maintain SQL queries for data extraction, reporting, and reconciliation.
• Analyze database structures to aid in issue resolution and decision-making.
• Create ad hoc reports; improve reporting efficiency and data visibility.
• Identify process improvement opportunities and prepare functional specs, test cases, and documentation.
• Assist user training and ongoing system enhancements.

Connaissances

SQL proficiency

Analytical thinking

Communication skills

Stakeholder management

ERP support

Formation

Diploma or Degree in IT/CS/IS

Outils

NetSuite ERP

Oracle E-Business Suite

Excel

Power BI

SuiteAnalytics

SuiteScript

REST/SOAP APIs

Description du poste

Responsibilities

NetSuite ERP Support

• Provide functional and technical support for NetSuite ERP, troubleshoot system issues, and resolve user queries.

• Support system configuration, master data maintenance, user access, workflows, saved searches, and reporting.

• Work with business users and external vendors to implement system enhancements and resolve system-related issues.

System Migration and Data Management

• Support data migration from Oracle EBS to NetSuite, including data extraction, mapping, cleansing, validation, and reconciliation.

• Participate in system integration testing (SIT), user acceptance testing (UAT), cutover, and post-go-live support.

• Investigate data discrepancies and ensure the accuracy, completeness, and integrity of migrated data.

SQL and Reporting

• Develop and maintain SQL queries for data extraction, analysis, reporting, and reconciliation.

• Analyse database structures and business data to investigate issues and support operational decision-making.

• Develop ad hoc reports and identify opportunities to improve reporting efficiency and data visibility.

Process Improvement and Documentation

• Identify opportunities to improve business processes, system efficiency, and reporting capabilities.

• Gather business requirements and prepare functional specifications, test cases, and system documentation.

• Support user training, system enhancements, and continuous improvement initiatives.
  

Requirements

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline.

• At least 3 years of relevant experience in ERP support, systems analysis, application support, or a related IT role.

• Strong SQL proficiency, including joins, subqueries, data extraction, and validation.

• Knowledge of at least one end-to-end manufacturing, production, or supply chain process.

• Strong analytical, troubleshooting, communication, and stakeholder-management skills.

• Hands-on experience with NetSuite ERP and/or Oracle E-Business Suite.

• Experience in ERP implementation, migration, integration, or upgrade projects.

• Advanced Microsoft Excel skills, including PivotTables, lookup functions, formulas, and Power Query.

• Familiarity with Power BI, SuiteAnalytics, SuiteScript, or REST/SOAP APIs is an advantage.