Apple Pay Merchant Growth Lead Australia

Apple, Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Apple Pay and Apple Wallet continue to grow and become integral to daily life. The Wallet, Payments and Commerce (WPC) team seeks an Apple Pay eCommerce Merchant Specialist to initiate and engage with potential e‑Commerce merchants to drive Apple Pay acceptance and enable a best‑in‑class integration on Web and App.

The role focuses on cross‑functional collaboration with Business Development, Product and Operations to transform merchants' online experiences.

Qualifications

• Bachelor degree or 3-5 years of sales or business development experience.

Responsibilities

• Responsible for sourcing new merchant opportunities through emails, outbound calls, or inbound lead follow-up
• Managing and supporting merchants through the full Apple Pay enablement cycle, from initial merchant discovery, engagement, commitment, through implementation and launch
• Identifying key players, and managing the end to end enablement process with merchants, and payment partners
• Supporting merchants through post-go live growth initiatives (UX audits, conversion optimization, and anomaly detections)
• Establishing, developing, and maintaining positive business and customer relationships
• Onboarding merchants in partnership with the Apple Pay Technical Specialists to implement an Apple Pay integration that provides a great customer experience
• Building and delivering a communication strategy to evangelize Apple Pay in an one-to-one or one-to-many format whether in person or via Webinars
• Providing updates on account and pipeline progress and productivity KPIs to share with leadership and wider Apple teams
• Maintain merchants contacts and update pipeline status in the internal CRM system

Skills

Sales experience

Communication skills

Relationship management

Pipeline management

Education

Bachelor degree

Tools

CRM system

Job description

Apple Pay and Apple Wallet continue to grow and become integral to daily life. The Wallet, Payments and Commerce (WPC) team seeks an Apple Pay eCommerce Merchant Specialist to initiate and engage with potential e‑Commerce merchants to drive Apple Pay acceptance and enable a best‑in‑class integration on Web and App.

The role focuses on cross‑functional collaboration with Business Development, Product and Operations to transform merchants' online experiences.