APAC Treasury Onboarding Lead — Transform & Elevate

Aumni; Singapore; Sur place; SGD 180 000 - 270 000; Plein temps

Résumé du poste

J.P. Morgan is seeking an Onboarding Lead, Treasury Products and Services (Asia Pacific) within Global Corporate Bank Onboarding to lead an experienced team delivering Treasury onboarding across APAC, align with risk controls, and improve client experience.

You will partner with Product, Technology, Sales, Compliance, and Operations to translate priorities into executable roadmaps, drive digital transformation, and scale operations while maintaining governance and controls.

Qualifications

• 7+ years of experience in financial services with leadership in onboarding or related operations.
• Proven people leadership with accountability for service quality and professionalism.
• Proven experience driving material transformation including automation or re-engineering in onboarding/operations.
• Strong change management capability across teams and partner functions.
• Demonstrated risk management judgment with escalation and control discipline.
• Strong stakeholder management across multiple partners and teams.
• Strategic execution translating priorities into measurable deliverables.
• Data and technology literacy to interpret operational information and communicate implications.
• Continuous improvement mindset to boost productivity, efficiency, and scalability.

Responsabilités

• Lead the onboarding team responsible for implementing Treasury products across Asia Pacific, ensuring adherence to established controls and policies
• Set a client-centric tone by managing client and partner expectations throughout onboarding and supporting regional growth priorities
• Drive digital and process transformation initiatives (automation, workflow redesign, straight-through processing) with Technology and Product
• Translate onboarding pain points into an executable roadmap with measurable outcomes and sustained improvements
• Collaborate with Operations, Product Management, Sales, Coverage, compliance teams, Technology, and other partners to streamline onboarding and improve the client experience
• Improve productivity, scalability, and capacity management through operational excellence initiatives across the Asia Pacific onboarding organization
• Use operational data, metrics, and performance insights to identify trends, remove friction, and communicate recommendations that drive business impact
• Lead change initiatives that support evolving business priorities, market expansion opportunities, and long-term organizational growth
• Enable adoption by clarifying what is changing and why, and ensuring training, controls, and governance are updated to sustain improvements
• Partner with regional and global stakeholders to deliver a consistent onboarding experience while balancing client experience, risk management, and efficiency
• Identify business risks early, take ownership of issue resolution, and ensure governance, escalation, and control discipline

Connaissances

Leadership

Onboarding leadership

Change management

Risk management

Stakeholder management

Strategic execution

Data interpretation

Continuous improvement

Client experience focus

Description du poste

J.P. Morgan is seeking an Onboarding Lead, Treasury Products and Services (Asia Pacific) within Global Corporate Bank Onboarding to lead an experienced team delivering Treasury onboarding across APAC, align with risk controls, and improve client experience.

You will partner with Product, Technology, Sales, Compliance, and Operations to translate priorities into executable roadmaps, drive digital transformation, and scale operations while maintaining governance and controls.