APAC Production Engineer — Reliability & On-Call Lead

EBANX; Singapore; Presencial; SGD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance Bonus

Meal Allowance

EBANX Education

EBANX Skills

Language Classes

Health & Well-being

Flexible Work Culture

Well-being Program

Descripción de la vacante

EBANX is building a Singapore Engineering Hub and seeks a hands-on production engineer to own APAC reliability from day one. You will partner with global engineering and business teams to ensure production excellence across regions and payment integrations.

Expect ownership, complex incident handling, and scalable ops in a fast-growing fintech environment. You’ll work with Datadog, OpenSearch, and modern CI/CD practices, contributing to deployment standards and knowledge transfer across time

Formación

• Hands-on experience in production engineering, DevOps, or site reliability.
• Strong troubleshooting across distributed systems in high-availability environments.
• Experience with observability tooling and alerting.
• Practical experience with cloud infrastructure (AWS preferred) and CI/CD.

Responsabilidades

• Own production reliability for the APAC region, monitoring systems, triaging alerts, incident response, and acting as a reference for merchants and partners.
• Investigate and troubleshoot complex production issues across the stack, including payment integrations with PSPs, acquirers, and local rails.
• Support onboarding, go-live, and stabilization of new payments and market expansions in APAC.
• Implement hotfixes for critical issues and perform root cause analyses to prevent recurrence.
• Improve observability coverage for APAC services with dashboards and runbooks (Datadog/OpenSearch).
• Contribute to Singapore Engineering Hub foundations: incident playbooks, on-call processes, deployment standards.
• Collaborate with EBANX teams in Brazil to align practices across time zones.

Conocimientos

Production engineering

DevOps

SRE

Observability

AWS

CI/CD

AI tooling

Herramientas

Datadog

OpenSearch

GitHub Enterprise

Claude

Devin.ai

Descripción del empleo

EBANX is building a Singapore Engineering Hub and seeks a hands-on production engineer to own APAC reliability from day one. You will partner with global engineering and business teams to ensure production excellence across regions and payment integrations.

Expect ownership, complex incident handling, and scalable ops in a fast-growing fintech environment. You’ll work with Datadog, OpenSearch, and modern CI/CD practices, contributing to deployment standards and knowledge transfer across time