APAC HR Advisory & Case Management Associate

Aumni; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

JPMorgan Chase in Singapore seeks a Human Resources Business Advisory Support Associate to act as the operational and analytical engine for HR advisory work. You will run end-to-end case management, translate needs into actions, and coordinate across teams to deliver clear people outcomes with strong confidentiality and governance.

This role offers exposure across finance and risk functions, with heavy emphasis on data interpretation, reporting, and collaboration with stakeholders to drive

Qualifications

• Minimum 3 years in HR, business advisory support, operations, or related role.
• Experience supporting or managing line-of-business stakeholders with multiple requests.
• Experience delivering structured case management with attention to detail.
• Experience producing and interpreting reports to inform decisions.
• Able to coordinate across teams to drive ownership, handoffs, timelines, and outcomes.
• Proficiency in MS Word, Excel, PowerPoint, Outlook, Teams.
• Bachelor’s degree or equivalent.
• Fluency in English.

Responsibilities

• Deliver high-quality client and stakeholder outcomes by clarifying needs, confirming scope, and aligning delivery to team priorities
• Support Human Resources Business Advisors with case management and independently partner with line-of-business stakeholders to deliver strong people outcomes
• Manage Human Resources casework end-to-end, including documentation, workflow tracking, and timely closure
• Prioritize and execute multiple requests in parallel, resetting expectations early when timelines or quality may be at risk
• Coordinate across Human Resources partners and related teams to align owners, handoffs, dependencies, and delivery timelines
• Produce recurring and ad hoc reports, reconcile inputs, and interpret data to surface themes, risks, and opportunities
• Identify issues early, resolve within scope using established guidance, and escalate sensitive or complex matters appropriately
• Communicate clearly with stakeholders, confirming shared understanding and tailoring messages to different audiences
• Maintain strong standards for confidentiality, conduct, policy, governance, and risk and controls in day-to-day execution
• Improve processes by identifying recurring friction points, proposing practical enhancements, and supporting implementation
• Guide stakeholders to appropriate tools and resources to enable effective self-service and reduce repeat issues

Skills

English fluency

Stakeholder coordination

Data interpretation

Structured case management

Documentation and follow-through

Education

Bachelor’s degree or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Teams

Job description

JPMorgan Chase in Singapore seeks a Human Resources Business Advisory Support Associate to act as the operational and analytical engine for HR advisory work. You will run end-to-end case management, translate needs into actions, and coordinate across teams to deliver clear people outcomes with strong confidentiality and governance.

This role offers exposure across finance and risk functions, with heavy emphasis on data interpretation, reporting, and collaboration with stakeholders to drive