APAC HR Advisory Operations Associate

JPMORGAN CHASE BANK, N.A.; Singapore; Presencial; SGD 60 000 - 95 000; Tempo integral

Resumo da oferta

JPMorgan Chase Bank, N.A. in Singapore seeks an HR Business Advisory Support Associate to act as the operational and analytical engine that keeps HR advisory work moving—accurate, timely, and with strong stakeholder partnership.

You will manage day‑to‑day case delivery, translate needs into clear actions, and coordinate across teams to improve outcomes and experiences. You will run end‑to‑end case management with strong documentation, turn data into decision‑ready insights, and help simplify

Qualificações

• 3+ years in Human Resources, business advisory support, operations, or related role
• Experience supporting or managing line-of-business stakeholders and handling multiple concurrent requests
• Experience delivering structured case management with attention to detail
• Experience producing and interpreting reports to inform decisions
• Ability to coordinate across teams and drive clear ownership, handoffs, timelines, and outcomes
• Proficiency in Word, Excel, PowerPoint, Outlook, and Teams

Responsabilidades

• Deliver high-quality client and stakeholder outcomes by clarifying needs, confirming scope, and aligning delivery to team priorities
• Support HR Advisors with case management and partner with line-of-business stakeholders to deliver strong people outcomes
• Manage HR casework end-to-end, including documentation, workflow tracking, and timely closure
• Prioritize and execute multiple requests in parallel, resetting expectations when timelines or quality may be at risk
• Coordinate across HR partners and related teams to align owners, handoffs, dependencies, and timelines
• Produce recurring and ad hoc reports, reconcile inputs, and interpret data to surface themes, risks, and opportunities
• Identify issues early and resolve within scope using established guidance; elevate sensitive matters
• Communicate clearly with stakeholders and tailor messages to different audiences
• Maintain confidentiality, governance, and risk controls in day-to-day execution
• Improve processes by identifying recurring friction points and proposing practical enhancements
• Guide stakeholders to tools and resources for effective self-service

Conhecimentos

English fluency

Stakeholder management

Data interpretation

Formação académica

Bachelor’s degree or equivalent

Ferramentas

MS Office

Descrição da oferta de emprego

JPMorgan Chase Bank, N.A. in Singapore seeks an HR Business Advisory Support Associate to act as the operational and analytical engine that keeps HR advisory work moving—accurate, timely, and with strong stakeholder partnership.

You will manage day‑to‑day case delivery, translate needs into clear actions, and coordinate across teams to improve outcomes and experiences. You will run end‑to‑end case management with strong documentation, turn data into decision‑ready insights, and help simplify