APAC Head of HR Controls & Risk Governance

JPMorganChase; Singapore; On-site; SGD 220,000 - 320,000; Full time

Job summary

J.P. Morgan seeks an Executive Director, APAC Head of Human Resource Controls to lead the regional risk and control framework across HR processes. You will influence senior stakeholders, drive scalable controls, and advance automation to enable safer, faster operations.

Based in Singapore, you will partner with HR leaders to embed strong controls, manage regulatory risk, and oversee governance forums, ensuring timely remediation and continuous improvement across the APAC region.

Qualifications

• Minimum 10 years of experience in operational risk, controls, control management, audit, or a related risk discipline
• Minimum 7 years of experience within banking or financial services
• Demonstrated experience advising and influencing senior stakeholders on risk decisions and control outcomes
• Proven experience designing, assessing, or strengthening controls across complex, cross-functional processes
• Proven experience leading risk governance routines (for example, forums, executive updates, and action tracking)
• Proven people leadership capabilities, including hiring, coaching, performance management, and developing a high-performing team, with direct accountability for outcomes across multiple dimensions
• Demonstrated ability to assess risk across regulatory, legal, operational, and reputational dimensions
• Experience managing issues from identification through remediation, including documentation and evidence requirements
• Experience working effectively with independent assurance partners, including internal audit and compliance functions
• Strong written and verbal communication skills, including the ability to translate complex topics into clear actions
• Strong program and time management skills, with experience delivering outcomes under tight deadlines

Responsibilities

• Lead and enhance the Asia Pacific Human Resources control framework across end-to-end employee and manager processes
• Partner with senior Human Resources stakeholders to identify material risks and advise on effective, sustainable control design
• Act as a trusted advisor to HR leadership on control risks, governance decisions, prioritization, and remediation trade-offs
• Drive a continuous and integrated approach to risk assessment in support of ongoing change and product transformation
• Provide independent risk challenge through targeted reviews, issue analysis, root cause identification, and the monitoring, measurement, and escalation of operational risks in line with enterprise operational risk practices
• Coordinate and maintain an accurate Human Resources risk profile, including key risks, controls, issues, remediation progress, and alignment with ongoing risk assessment activities
• Partner with second line and independent assurance teams (for example, operational risk, compliance, legal, data privacy, resiliency, and internal audit) to align on risk themes, outcomes, and review readiness
• Support internal and external review readiness by ensuring clear documentation, evidence, and timely closure of action plans
• Lead regional risk and control governance forums, including agenda setting, materials, facilitation, and follow-up actions
• Embed “control by design” into new initiatives by advising early on process design, control points, and operational readiness
• Identify and recommend opportunities to simplify processes and strengthen controls through automation and digitization

Skills

Operational risk

Controls management

Stakeholder engagement

Leadership

Regulatory risk

Issue remediation

Audit experience

Communication

Time management

Job description

J.P. Morgan seeks an Executive Director, APAC Head of Human Resource Controls to lead the regional risk and control framework across HR processes. You will influence senior stakeholders, drive scalable controls, and advance automation to enable safer, faster operations.

Based in Singapore, you will partner with HR leaders to embed strong controls, manage regulatory risk, and oversee governance forums, ensuring timely remediation and continuous improvement across the APAC region.