APAC Data Center Deployment Lead

Digital Reality Pte Ltd; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

Digital Reality Pte Ltd. is seeking an Implementation Manager to drive efficient, on-time customer deployments across regional data centres. You will coordinate internal and external teams, manage budgets, and ensure quality handoffs to customers and Operations.

The role covers end-to-end project planning, materials scope, PO creation, vendor coordination, and after-action reviews with the APAC, EMEA, and US teams. Travel 30–50% as needed.

Qualifications

• University degree preferably technical (BA/BS, Engineering, TeleCom, Computer Science).
• 10 years’ experience in deployment of fixtures and infrastructure in a data centre environment.
• Or minimum 5 years of experience in operations, data centre construction and/or in the telecommunications/engineering industry.
• Advanced level knowledge of rack, cage, electrical distribution, and data cable infrastructure.
• Advanced level knowledge in reading/interpreting construction plans, single-line drawings, and construction specifications.
• Experience working within an international organisation with teams located across the APAC, EMEA and US.
• Advanced level proficiency in the use of MS Productivity tools, including Word, Access, Excel, Visio.
• Experience working with systems like Salesforce, ServiceNow, Oracle.
• Project Management Certified (preferred).

Responsibilities

• Manages effective execution of all assigned customer implementation projects, in accordance with the contractual agreements and implementation timelines.
• Acts as an interface for customers during the project delivery; coordinates communication with CSMs as required to align with the service wraps.
• End-to-end project planning, coordination of work, resource allocation, quality specs and timeline.
• Creation of a bill of materials and scope/spec for each sub-trade required to implement the customer requirements.
• Creation of project Purchase Orders for outsourced work.
• Allocates work to Remote Hands technicians, external vendors, and Security, oversees their delivery and adherence to requirements.
• Assist with pre-sales activities such as timelines estimates, project budgets.
• Supports the RFP process for tendering large installations, compares quotes and participates in vendor selection.
• Responsible for customer acceptance after completion.
• Internal hand-over of implemented solution including documentation such as commissioning/testing results.
• Report lessons learned to the Implementation Services Lead.
• Coordinate on-site deliveries; handle receipt of goods not supplied by the installing vendor.
• Manage project cost reporting and cost changes.
• Submit Change Management requests to Operations for review and approval; ensure MOPs are approved.
• Submit vendor access requests and validate access to keep on schedule.
• Manage internal projects supporting APAC regional capacity upgrades within data halls/MMRs.
• Provide coverage for other Implementation Managers in APAC region when needed.
• Handle orders after lease commencement, may not require a full-scale project.

Skills

Project management

Cost tracking

Analytical skills

Attention to detail

Communication

Presentation skills

Customer service

Multitasking

Self-starter

Problem solving

Education

Bachelor’s degree (technical)

Tools

MS Word

MS Access

MS Excel

MS Visio

Salesforce

ServiceNow

Oracle

MS Project

Job description

Digital Reality Pte Ltd. is seeking an Implementation Manager to drive efficient, on-time customer deployments across regional data centres. You will coordinate internal and external teams, manage budgets, and ensure quality handoffs to customers and Operations.

The role covers end-to-end project planning, materials scope, PO creation, vendor coordination, and after-action reviews with the APAC, EMEA, and US teams. Travel 30–50% as needed.