APAC Brand Openings & Transitions Specialist

Hilton; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Hilton is seeking a proactive professional to lead onboarding and transition efforts for APAC hotels, guiding leaders through system setup and tool adoption. You’ll coordinate cross-functional teams, optimize brand-opening processes, and develop insights from data to support performance and readiness.

The role emphasizes collaboration with regional and enterprise teams, development of resources, and occasional travel to pre-opening meetings, with a broad portfolio across APAC markets.

Qualifications

• Minimum 2 years in hotel industry or supervisory role.
• Fluent written and spoken English; business-level proficiency in at least one other Asian language.
• Strong service mindset with ability to manage multiple priorities and meet deadlines.
• Comfort with Salesforce and Microsoft tools including Power BI to improve workflows and build reports.
• Clear communication skills and ability to present options concisely in writing and speech.

Responsibilities

• Coordinate onboarding tasks and hotel set-up across Hilton systems.
• Build accurate hotel profiles for activation across Hilton platforms.
• Lead regular hotel calls and regional meetings; coordinate webinars.
• Respond to onboarding, maintenance and distribution requests; resolve escalations.
• Audit opening and transition processes; propose improvements including automation.
• Develop reports in Salesforce and Power BI; maintain tool content and communications.
• Support Brand programmes, procedures, and initiatives; ensure compliance.
• Travel to conduct onsite pre-opening Brand meetings and orientations.

Skills

Hotel pre-opening experience

Project coordination

English proficiency

French/Asian language (one more)

Stakeholder management

Presenting and reporting

Education

College degree or equivalent

Tools

Salesforce

Power BI

OnQ PIM

BOSS

Identity Management

Content Gateway

Job description

Hilton is seeking a proactive professional to lead onboarding and transition efforts for APAC hotels, guiding leaders through system setup and tool adoption. You’ll coordinate cross-functional teams, optimize brand-opening processes, and develop insights from data to support performance and readiness.

The role emphasizes collaboration with regional and enterprise teams, development of resources, and occasional travel to pre-opening meetings, with a broad portfolio across APAC markets.