Changi Airport Experience Ambassador — Flexible Hours

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 33,000; Full time

Benefits offered by this job

Better work life balance

Location: Changi Airport

Job summary

PERSOL OUTSOURCING SINGAPORE PTE. LTD. at Changi Airport is seeking a customer service professional to assist passengers and visitors with queries, directions, and flight information, ensuring smooth experiences.

You will respond to inquiries via calls, emails, chatbot, and social media, handle on-site incidents, and support daily operations with flexible shift options to ensure a high standard of service at the airport.

Qualifications

• Minimum GCE N Level with customer service or frontline experience.
• Good communication and interpersonal skills.
• Service-oriented and calm under pressure.

Responsibilities

• Assisting passengers and visitors with queries and directions
• Sharing flight information and recommending airport dining & retail options
• Responding to inquiries via calls, emails, chatbot, and social media
• Handling on-site incidents and medical emergencies professionally
• Supporting daily operations and taking on ad-hoc duties as needed

Skills

Customer service

Communication

Interpersonal skills

Education

GCE N Level

Job description

PERSOL OUTSOURCING SINGAPORE PTE. LTD. at Changi Airport is seeking a customer service professional to assist passengers and visitors with queries, directions, and flight information, ensuring smooth experiences.

You will respond to inquiries via calls, emails, chatbot, and social media, handle on-site incidents, and support daily operations with flexible shift options to ensure a high standard of service at the airport.