Airline Customer Service Officer

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 29,000 - 36,000; Full time

Benefits offered by this job

Joining Bonus $5000

Transport provided for shifts beyond0

Job summary

AlwaysHired Pte. Ltd. offers a full-time role at Changi Airport, delivering premium lounge customer service and ensuring smooth check-in, departures, and passenger support.

The position emphasizes creating a memorable passenger experience across all touchpoints in the airport lounges. Working at Changi, you will assist travelers with special needs, guide them through check-in and departure procedures, and contribute to a high-standard guest experience in a premium setting.

Responsibilities

• Delivering a positive and memorable experience for every passenger.
• Managing check-in procedures and welcoming passengers as they arrive.
• Ensure the departure process is seamless and efficient for all travelers.
• Support passengers with special needs, offering dedicated assistance as required.
• Delivering customer service in premium lounges at Changi Airport.

Job description

Benefits:

• Basic salary up $2600 / Up to $3,200

• Joining Bonus $5000

• AWS + Variable Bonus (Up to 4 months)

• Location: Changi

• Transport provided for shifts beyond midnight

Job Responsibilities:

• Delivering a positive and memorable experience for every passenger.

• Managing check-in procedures and welcoming passengers as they arrive.

• Ensure the departure process is seamless and efficient for all travelers.

• Support passengers with special needs, offering dedicated assistance as required.

• Delivering customer service in premium lounges at Changi Airport.