Airfreight Operations Specialist - Import & Export

RECRUIT FAST PTE. LTD.; Singapore; On-site; SGD 39,060 - 66,960; Full time

Job summary

RECRUIT FAST PTE. LTD. is seeking an experienced Airfreight Import Coordinator to independently manage shipments, ensure compliance with documentation and customs procedures, and provide top-notch customer service.

You will coordinate with carriers and subcontractors, prepare export documents, and handle billing and inquiries. The role requires strong attention to detail and problem-solving in a fast-paced logistics environment.

Qualifications

• 2+ years of experience in Airfreight Import operations, including documentation, customs clearance, and shipment coordination.
• Familiarity with airway bills, customs regulations, and freight forwarding processes.
• Ability to prepare and verify export documents accurately.
• Ability to liaise with carriers, agents, and customers professionally.
• Experience in handling customer complaints and providing solutions.

Responsibilities

• Independent handling of shipments in Airfreight Import in accordance with quality standards (documentation, booking, shipment control, transport insurance, accounting, customs handling).
• Communication with carriers and subcontractors.
• Follow up daily shipment orders and prepare full set of export documents
• Customer support and services.
• Handling Pre-Alerts to destination offices/agents.
• Offer preparation and tracking.
• Handling of complaints.
• Issue invoices and supporting documents to customers and agents.
• Check job costing for every file handled and ensure no loss.
• Communication with our branch offices.
• Handling of import customs issues.
• Perform any other related tasks as required or assigned by manager.

Skills

Communication

Customer service

Documentation

Collaborative work

Problem solving

Education

Diploma/Degree in Logistics or related field

Job description

RECRUIT FAST PTE. LTD. is seeking an experienced Airfreight Import Coordinator to independently manage shipments, ensure compliance with documentation and customs procedures, and provide top-notch customer service.

You will coordinate with carriers and subcontractors, prepare export documents, and handle billing and inquiries. The role requires strong attention to detail and problem-solving in a fast-paced logistics environment.