Air Freight Ops Coordinator - Customer & Customs

RECRUIT EXPRESS SERVICES PTE. LTD.; Singapore; On-site; SGD 41,000 - 49,000; Full time

Job summary

RECRUIT EXPRESS SERVICES PTE. LTD. in Singapore, Alps Avenue, is seeking an Air Freight Operations specialist to handle end-to-end import documentation and customs clearance.

You will coordinate with overseas offices, agents, airlines and local ground handlers to ensure timely clearance and cargo delivery. You will also update systems, prepare invoices and shipping documents, handle import permits, and provide proactive shipment status updates with a strong customer-service mindset in a

Qualifications

• Minimum 1 year of experience in air freight operations.
• Knowledge of customs permit declaration procedures and standard import documentation.
• Strong communication skills with a customer-focused, problem-solving mindset.
• Ability to thrive in a fast-paced operational setting.

Responsibilities

• Handle end-to-end Air Freight import documentation and customs clearance processing.
• Coordinate closely with overseas offices, agents, airlines, and local ground handlers to ensure timely clearance and cargo delivery.
• Perform system updates, import permit declarations, and prepare invoices and shipping documents.
• Address and resolve operational discrepancies or customs hold-ups efficiently.
• Provide accurate shipment status tracking and proactive customer service support to clients.
• Other ad-hoc duties assigned by the supervisor.

Skills

Air freight ops

Customs permits

Customer communication

Problem solving

Job description

RECRUIT EXPRESS SERVICES PTE. LTD. in Singapore, Alps Avenue, is seeking an Air Freight Operations specialist to handle end-to-end import documentation and customs clearance.

You will coordinate with overseas offices, agents, airlines and local ground handlers to ensure timely clearance and cargo delivery. You will also update systems, prepare invoices and shipping documents, handle import permits, and provide proactive shipment status updates with a strong customer-service mindset in a