Air Freight Operations Specialist

RECRUIT EXPRESS SERVICES PTE. LTD.; Singapore; On-site; SGD 31,000 - 37,000; Full time

Job summary

RECRUIT EXPRESS SERVICES PTE. LTD. is seeking a trained Air Freight professional to handle end-to-end import documentation and customs clearance.

You will coordinate with overseas offices, agents, airlines, and local ground handlers to ensure timely delivery and clearance of shipments. The role requires strong communication skills, a customer-focused approach, and the ability to thrive in a fast-paced operational environment, with responsibilities including system updates, permit declarations,

Qualifications

• Minimum 3 years of experience in air freight within a freight forwarding environment.

Responsibilities

• Handle end-to-end Air Freight import documentation and customs clearance processing.
• Coordinate closely with overseas offices, agents, airlines, and local ground handlers to ensure timely clearance and cargo delivery.
• Perform system updates, import permit declarations, and prepare invoices and shipping documents.
• Address and resolve operational discrepancies or customs hold-ups efficiently.
• Provide accurate shipment status tracking and proactive customer service support to clients.
• Other ad-hoc duties assigned by the supervisor.

Skills

Air freight

Customer service

Documentation

Job description

RECRUIT EXPRESS SERVICES PTE. LTD. is seeking a trained Air Freight professional to handle end-to-end import documentation and customs clearance.

You will coordinate with overseas offices, agents, airlines, and local ground handlers to ensure timely delivery and clearance of shipments. The role requires strong communication skills, a customer-focused approach, and the ability to thrive in a fast-paced operational environment, with responsibilities including system updates, permit declarations,