Air Freight Operations Manager - X-Dock & Warehouse

dhl global forwarding (singapore) pte. ltd.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

DHL Global Forwarding (Singapore) Pte. Ltd. is seeking a capable operations leader to oversee daily activities at the X-Dock, including warehouse, terminal, and trucking functions.

You will set standards, determine manpower needs, and drive efficiency across equipment and materials planning. You will coordinate across departments, uphold strict handling procedures to protect customer freight, and guide staff through training and direction to meet service levels.

Qualifications

• Diploma or degree with 5-8 years of relevant work experience.
• Experience in managing physical freight handling operations.
• Previous leadership of large teams across shift hours.

Responsibilities

• Be fully responsible for the day-to-day operations of the Physical Operations (X-Dock).
• Determine physical operation (X-Dock) – warehouse, terminal and trucking operating standards, develop systems and determine manpower usage and requirements.
• Ensure optimum utilization of equipment and materials planning, organizing maintenance and inventory control methods.
• Develop strong inter-departmental communication for coordination with related departments.
• Ensure customers’ freight does not deteriorate while under DHL care by enforcing proper handling/transporting procedures.
• Provide on-the-job guidance, training and direction to staff to meet service standards.
• Be the main PIC for warehouse system enhancements and maintenance.
• Manage ad-hoc warehouse projects and coordinate with external stakeholders.
• Undertake tasks assigned by the company as deemed appropriate.

Skills

Physical freight handling

Team leadership

Shift work ability

Education

Diploma/ degree with 5-8 years of relevant work experience

Job description

DHL Global Forwarding (Singapore) Pte. Ltd. is seeking a capable operations leader to oversee daily activities at the X-Dock, including warehouse, terminal, and trucking functions.

You will set standards, determine manpower needs, and drive efficiency across equipment and materials planning. You will coordinate across departments, uphold strict handling procedures to protect customer freight, and guide staff through training and direction to meet service levels.