Air Freight Handling Manager

dhl global forwarding (singapore) pte. ltd.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

DHL Global Forwarding (Singapore) Pte. Ltd. is seeking a capable operations leader to oversee daily activities at the X-Dock, including warehouse, terminal, and trucking functions.

You will set standards, determine manpower needs, and drive efficiency across equipment and materials planning. You will coordinate across departments, uphold strict handling procedures to protect customer freight, and guide staff through training and direction to meet service levels.

Qualifications

• Diploma or degree with 5-8 years of relevant work experience.
• Experience in managing physical freight handling operations.
• Previous leadership of large teams across shift hours.

Responsibilities

• Be fully responsible for the day-to-day operations of the Physical Operations (X-Dock).
• Determine physical operation (X-Dock) – warehouse, terminal and trucking operating standards, develop systems and determine manpower usage and requirements.
• Ensure optimum utilization of equipment and materials planning, organizing maintenance and inventory control methods.
• Develop strong inter-departmental communication for coordination with related departments.
• Ensure customers’ freight does not deteriorate while under DHL care by enforcing proper handling/transporting procedures.
• Provide on-the-job guidance, training and direction to staff to meet service standards.
• Be the main PIC for warehouse system enhancements and maintenance.
• Manage ad-hoc warehouse projects and coordinate with external stakeholders.
• Undertake tasks assigned by the company as deemed appropriate.

Skills

Physical freight handling

Team leadership

Shift work ability

Education

Diploma/ degree with 5-8 years of relevant work experience

Job description

IN THIS ROLE YOU WILL:

• Be fully responsible for the day-to-day operations of the Physical Operations (X-Dock)
• Determine physical operation (X-Dock) - (warehouse, terminal and trucking) operating standards, develop appropriate systems and determine manpower usage and requirements
• Ensure optimum utilization of equipment and materials planning, organizing the maintenance and inventory control methods of these resources
• Develop strong inter-departmental communication to ensure effective coordination with other related departments
• Ensure that customers’ freight do not deteriorate whilst under DHL care by enforcing compliance to proper handling/transporting procedure
• Ensure that all staff are aware of the service standards required and are able to perform effectively by providing on-the-job guidance, training and direction
• Be the main PIC for any warehouse system enhancement and maintenance
• Manage any ad-hoc warehouse projects and work with external stakeholders as required
• Undertake tasks and responsibilities assigned by the company as and when deemed appropriate

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

• Diploma/ degree with at least 5-8 years of relevant work experience
• Experience in managing physical freight handling
• Prior experience in leading large teams working across shift hours

We regret to inform that only shortlisted applicants will be contacted further by the hiring team. We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.